Which of the following accurately describes an aspect of CRM systems?
A) They require little security.
B) They require few employee resources.
C) They require a major investment in technology.
D) They can not help to reduce a company's costs.
E) They offer fewer benefits to retailers.

Question

Quizplus · Accepted Answer

CRM systems often require a major investment in technology, as they rely on computer software and databases to track customer interactions and provide insights into consumer behavior. This can involve significant costs for software, hardware, and implementation.

Answer: A and B are both incorrect. CRM systems typically require significant security measures to protect customer data and other sensitive information. They also often require significant employee resources, both in terms of implementation and ongoing management.

Answer: D and E are both incorrect. CRM systems can help companies to reduce costs by streamlining and automating customer interactions, improving customer satisfaction and loyalty, and providing insights that can inform more effective marketing and sales strategies. And while CRM systems may offer more benefits to some industries or businesses than others, they can be valuable tools for retailers as well as other types of companies.

Which of the Following Accurately Describes an Aspect of CRM