Which of the following is NOT one of the four steps in developing one-to-one relationships with customers?
A) customer identification
B) customer authorization
C) customer differentiation
D) customer interaction
E) customization

Question

Quizplus · Accepted Answer

Customer authorization is not listed as one of the four steps in developing one-to-one relationships with customers. The recognized steps typically include customer identification, differentiation, interaction, and customization.

Which of the Following Is NOT One of the Four