Question 1

The traditional mode of face-to-face communication has been altered most significantly by which change in technology?

Accepted Answer

The rise of social networking sites such as Facebook, Twitter, and LinkedIn has significantly altered the traditional mode of face-to-face communication by providing a platform for online communication and networking, enabling people to connect and communicate with each other without physical proximity. This has changed the way people interact with each other and has made remote communication more accessible and convenient. The other options mentioned have not had as significant an impact on face-to-face communication.

Question 2

Sylvia just began a new job as a retail customer service representative. However, she is dissapointed that the new job does not allow her to use her technology literacy skills. Which of the following terms best describes Sylvia's level of employment?

Accepted Answer

Underemployment refers to a situation where a person is employed but their skills, education, or experience are not being fully utilized in their job. In Sylvia's case, she is able to work, but her technology literacy skills are not being utilized in her current role as a customer service representative, which makes her underemployed.

Question 3

List and describe the five functions critical to managerial effectiveness according to Henri Fayol's school of thought.

Accepted Answer

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Question 4

List at least five current workplace trends.

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Question 5

You just began work at ABC International. Your supervisor informs you that ABC allows employees to choose their work hours within stated limits. This would be described as what type of workplace policy?

Accepted Answer

Flextime allows employees to choose their work hours within stated limits, which is exactly what is described in the scenario. Job sharing refers to two employees sharing one position, telecommuting involves working from a remote location, and job redesign involves altering the tasks or responsibilities of a job.

Question 6

What is corporate culture, and who is responsible for setting the tone of a corporate culture?

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Question 7

Why are production facilities of U.S. firms being relocated to China, India, South Korea, Eastern Europe, South America, Africa, Mexico?

Accepted Answer

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Question 8

What level of the management hierarchy are supervisors a part of? Who are supervisors responsible for managing?

Accepted Answer

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Question 9

__________ are invisible barriers that compartmentalize women and minorities into certain occupational classes.

Accepted Answer

Glass walls refer to the invisible barriers that compartmentalize women and minorities into certain occupational classes, limiting their career advancement opportunities to specific areas or levels within organizations.

Question 10

"Going Green" means that individuals and organizations voluntarily take steps to conserve energy and behave in:

Accepted Answer

"Going Green" primarily focuses on conserving energy and protecting the environment. Thus, the most appropriate choice among the options would be A, which emphasizes environmentally-friendly ways. While choices B, C, and D are important in their respective contexts, they do not align with the primary objective of "Going Green."

Question 11

Suppose you are classified as a "Millennial." According to Neil Howe and William Strauss, you would prefer which of the following?

Accepted Answer

According to Howe and Strauss, Millennials value group activities and collaboration. This is likely due to their upbringing in a more team-oriented and inclusive environment in schools and extracurricular activities.

Question 12

Lisa drives a bus for the county school system, where she works limited hours within a nine-month contract that is based on the school system's needs. She does not receive health or retirement benefits. Lisa is a member of the:

Accepted Answer

Lisa is a member of the contingent workforce because she works limited hours within a temporary contract and does not receive benefits. The contingent workforce consists of individuals who work temporary or part-time jobs without the traditional benefits of a full-time employee.

Question 13

Based on the notion of corporate socual responsibility, doing what is right, just, and fair relates to which level of responsibility?

Accepted Answer

Ethical responsibility relates to doing what is morally right, just, and fair. This level of responsibility goes beyond legal obligations and encompasses the organization's values, principles, and conduct towards its stakeholders. Corporate social responsibility includes economic and legal responsibilities, but ethical responsibility is equally important in building stakeholder trust and maintaining a positive reputation. Philanthropic responsibility involves voluntarily giving back to communities and supporting social causes through charitable activities.

Question 14

Gwendolyn loves her job and feels connected to her company's objectives because she feels she does something important, finds the work stimulating, and has plenty of opportunities for personal and professional growth. Gwendolyn can best be described as what type of employee?

Accepted Answer

Gwendolyn is described as feeling connected to the company's objectives, finding the work stimulating, and having plenty of opportunities for personal and professional growth. These are all characteristics of an engaged employee.

Question 15

A recent study reported that the median tenure for employees staying in the same job was ______ years.

Accepted Answer

According to the information given, the median tenure for employees staying in the same job was 4.1 years.

Question 16

Discuss the measures companies have taken to help their employees balance their family and job responsibilities. Why are companies taking these measures?

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Question 17

Wanda has observed that at her company, the human resources and accounting departments are made up almost entirely of women, while other areas such as sales are composed primarily of men. This is an example of which type of workplace barrier?

Accepted Answer

This is an example of a glass wall, which refers to the segregation of men and women into different departments or roles within a company, often along traditional gender lines. The fact that certain departments are primarily composed of one gender can create barriers to career advancement or opportunities for those who do not fit into those gender norms. The other options (glass ceiling, invisible hurdle, invisible ladder) do not accurately describe this particular scenario.

Question 18

Nicole works from home full-time for a non-profit organization. She communicates over the phone several times a week with her supervisor and subordinates, though email is the primary form of communication within the organization. This is an example of:

Accepted Answer

Nicole works from home full-time, which is the definition of telecommuting. The fact that she communicates primarily through email supports this choice. Flextime refers to having flexible work hours, job sharing is when two or more people share one job, and outsourcing is when a company hires external contractors to perform work instead of hiring internal employees. None of these terms apply to Nicole's situation.

Question 19

__________ occurs when employees are in jobs that do not use their skills, knowledge, and abilities.

Accepted Answer

Underemployment occurs when employees are in jobs that do not use their skills, knowledge, and abilities to their fullest potential. This can result in dissatisfaction and a lack of motivation in the workplace.

Question 20

According to the Hawthorne effect, what happens to employees while being observed?

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Quiz 1: Supervising in Uncertain Times