Question 1

Arranging and distributing work among members of the work group to accomplish the organization's goals take place in the staffing function.

Accepted Answer

The statement is incorrect. Arranging and distributing work among members of the work group to accomplish the organization's goals take place in the directing function. The staffing function involves selecting, training, and evaluating employees for the organization.

Question 2

Administrative skills include the ability to plan, organize, and coordinate the activities of a work group.

Accepted Answer

Administrative skills are centered around managing and directing various tasks and responsibilities within a group or organization, requiring effective planning, organizing, and coordinating abilities.

Question 3

A role of the supervisor is to do all those things that enable employees to effectively and efficiently achieve organizational objectives.

Accepted Answer

A supervisor is responsible for ensuring that employees have the necessary resources, guidance, and support to perform their job duties effectively and contribute to achieving organizational goals.

Question 4

There is a growing realization that an autocratic, coercive management style results in more productive, loyal employees.

Accepted Answer

This statement is false. Research and studies have shown that employees are more motivated and productive when they have autonomy, feel valued, and have a positive and supportive work environment. Autocratic and coercive management styles can lead to lower morale, employee turnover, and a lack of innovation.

Question 5

The primary managerial functions differ depending on the manager's level within the managerial hierarchy.

Accepted Answer

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Question 6

The time and effort involved in each function of management will vary depending upon the level of the hierarchy in which the manager is a member.

Accepted Answer

The time and effort required for each function of management can vary at different levels of the management hierarchy. Lower-level managers may spend more time on operational tasks, while higher-level managers may spend more time on strategic planning and decision-making.

Question 7

When most companies appoint a new supervisor, the supervisor is selected based on his/her technical competence, willingness to work hard, and prior performance.

Accepted Answer

This is a common practice in many companies as they believe that technical expertise, a strong work ethic, and past success in their role are important qualities for a supervisor to possess. However, other qualities such as leadership skills, communication abilities, and emotional intelligence should also be considered in the selection process.

Question 8

Managers must get things accomplished with and through people by guiding them and motivating their efforts toward common objectives.

Accepted Answer

Managing people involves guiding and motivating them to work towards common goals, which requires collaboration and communication between managers and employees.

Question 9

Team-based organizational structures commonly focus on customer satisfaction, productivity, profitability, and continuous improvement.

Accepted Answer

Team-based organizational structures are designed to increase collaboration between employees and create a sense of ownership and accountability for achieving business objectives such as customer satisfaction, productivity, profitability and continuous improvement.

Question 10

Conceptual skills include the ability to ascertain the hidden rules of an organization.

Accepted Answer

The answer of Conceptual skills include the ability to ascertain...

Question 11

The staffing function is nothing more than selecting the right employees to complete the task.

Accepted Answer

The staffing function involves not only selecting the right employees, but also recruiting, training, and developing them to ensure they are able to perform their tasks effectively.

Question 12

A supervisor is an employee's primary contact with management.

Accepted Answer

A supervisor is responsible for managing and overseeing the work of their subordinate employees, serving as their primary point of contact with upper-level management.

Question 13

Technical skills involve the ability to plan, organize, and coordinate activities.

Accepted Answer

Technical skills refer to a specific set of skills that are related to a particular area of expertise, such as programming or web design. Planning, organizing, and coordinating activities are more closely related to managerial or organizational skills.

Question 14

Planning can best be defined as preparation for the future.

Accepted Answer

Planning involves thinking ahead and making arrangements or preparations in advance to achieve specific goals or overcome challenges in the future.

Question 15

The five functions of management can be viewed as a circular, continuous movement as each function flows into and overlaps with other functions.

Accepted Answer

The five functions of management (planning, organizing, staffing, directing, and controlling) are interdependent and interconnected, making management a continuous and cyclical process. Each function informs and builds upon the others, creating a circular flow.

Question 16

Many companies are using the terms "associate" or "team member" in place of "supervisor."

Accepted Answer

Companies typically use "associate" or "team member" for entry-level or non-supervisory roles, not as replacements for "supervisor," which denotes a managerial position.

Question 17

In the controlling function, supervisors evaluate performance to ensure actual performance is in line with intended performance and changes are made if outcomes are not being met.

Accepted Answer

The controlling function involves comparing actual performance to intended performance and making changes if necessary in order to ensure that goals are being met.

Question 18

The supervisory role is a difficult and demanding role because supervisors are people "in the middle."

Accepted Answer

As supervisors, they are responsible for managing and guiding their team members while also answering to their own superiors. This can create conflicts and challenges in balancing the needs and expectations of both groups.

Question 19

The ability to work with people is an important human relations skill.

Accepted Answer

Working with people is a crucial part of human relations, and the ability to do so effectively is key to success in many areas of life, including personal relationships, work, and community engagement. Being able to collaborate and communicate with others can lead to positive outcomes such as innovation, productivity, and a sense of connection and belonging.

Question 20

The only skills a supervisor needs in order to be effective are technical and human relations skills.

Accepted Answer

While technical and human relations skills are important, a supervisor also needs other skills such as communication, leadership, decision-making, problem solving, and delegation skills in order to be effective.

Quiz 2: The Managerial Functions