An alternative strategy to increase the capacity of a service system is:
A) reducing the number of arrivals.
B) increasing variability.
C) increasing the processing ratE.
D) reducing the number of servers.
E) reducing the processing rate.

Question

Quizplus · Accepted Answer

Increasing the processing rate is a viable strategy to increase the capacity of a service system. This can be achieved by optimizing the layout and design of the service system or by improving the efficiency of the servers. It is a more effective strategy than reducing the number of arrivals or reducing the processing rate, as it can lead to faster service times and quicker customer turnaround. Increasing variability or reducing the number of servers would typically have a negative impact on capacity.

An Alternative Strategy to Increase the Capacity of a Service