Question 1

The main barrier to self-managed teams is

Accepted Answer

The main barrier to self-managed teams is typically managerial resistance. Managers may be hesitant to relinquish control and may not fully understand the benefits of self-managed teams. Additionally, they may not have the necessary skills or training to effectively manage a self-managed team.

Question 2

In self-managed teams, which of these is involved?

Accepted Answer

Self-managed teams often involve vertically loaded jobs, meaning team members have more control and responsibility over their tasks, including planning, execution, and monitoring.

Question 3

Luke, Kelso, and Nadine
Luke, Kelso, and Nadine are graduate students completing their studies in management. Kelso is applying for a teaching position because he argues that once you get tenure at a college, you are set for life. Luke wants to apply for a job at Bayview Autos because he has heard it's a fun place to meet a lot of great people. Nadine is not sure where she wants to work. She argues that she is not "money hungry". Job satisfaction and simply having enough money to eat is more important to her.
-Refer to Luke, Kelso, and Nadine. Kelso is motivated by which need, according to Maslow?

Accepted Answer

Kelso is motivated by safety needs according to Maslow's hierarchy of needs, as he is seeking job security and stability through tenure.

Question 4

____ is a key concept in the definition of participative management.

Accepted Answer

Empowerment is a key concept in participative management as it involves giving employees the authority and resources they need to make decisions and take action. This increases their sense of ownership and responsibility, leading to increased engagement and productivity. Power, authority, equality, and goal setting are all important components of participative management, but empowerment is the overarching concept.

Question 5

Which of these represents the ultimate objective of employee wellness programs?

Accepted Answer

Employee wellness programs are designed to support and encourage a holistic approach to employee wellbeing by helping them to develop healthy habits in both their personal and work lives. This can lead to improved physical and mental health, increased productivity, and reduced healthcare costs for the employer.

Question 6

____ has made flexibility and accommodation top priorities for managers today.

Accepted Answer

Workforce diversity has made it imperative for managers to be more flexible and accommodating in order to meet the needs of employees from different backgrounds and with different work styles. This includes offering flexible work arrangements, providing options for language and cultural support, and recognizing the unique skills and perspectives that diverse employees bring to the table.

Question 7

The "S" in the S.T.E.P. approach to Open-book Management (OBM) stands for

Accepted Answer

The "S" in the S.T.E.P. approach to Open-book Management (OBM) stands for "Share," which means sharing financial and operational information with employees to enable them to make better decisions and take ownership of their work. This approach increases transparency and accountability within an organization, leading to better teamwork and improved financial performance. A, B, C, and D are not relevant choices for the "S" in the S.T.E.P. approach to OBM.

Question 8

The U.S. Family and Medical Leave Act that took effect in 1993 applies to _________.

Accepted Answer

The U.S. Family and Medical Leave Act applies to companies with 50 or more employees.

Question 9

According the Society for Human Resource Management, the top five family-friendly benefits are all of the following except __________.

Accepted Answer

Daycare is not listed among the top five family-friendly benefits according to the Society for Human Resource Management. The other four options - telecommuting, dependent care flexible spending accounts, flextime, and compressed workweeks - are all included in the top five.

Question 10

Team-based incentive pay in the U.S. has been ________________ because of our individualistic culture.

Accepted Answer

Team-based incentive pay has been slow to take hold in the U.S. because our culture generally emphasizes individualism and competition rather than cooperation and teamwork. This has made it more challenging to implement and sustain team-based incentive programs in many organizations. Although some companies have seen success with these programs, they are not yet widely adopted across the country.

Question 11

Which of the following is not a step in the S.T.E.P. approach to Open-book Management (OBM)?

Accepted Answer

Paying employees for education is not a step in the S.T.E.P. approach to Open-book Management (OBM). The other options - Empowering employees and making necessary changes and decisions for success, Sharing key financial data and stock price in prominent locations, Teaching all employees how to read and interpret basic financial reports and how to control costs, and Paying employees a fair share of profits through bonuses, incentives, and stock ownership - are all steps in the S.T.E.P. approach to OBM.

Question 12

Greg works ten-hour shifts four days every week so that he can pursue a college degree. What flexible work schedule is he using?

Accepted Answer

Greg is using a compressed work-week schedule, which allows him to work his full-time hours over fewer days, giving him more days off to pursue his studies.

Question 13

Successful employee participation programs include all of the following except

Accepted Answer

A short-term employment relationship without job security is not conducive to building a successful employee participation program as it does not provide the stability and trust necessary for employees to feel invested in the program. The other choices listed all contribute to creating a strong employee participation program.

Question 14

The perception that rewards are fair and equitable is said to be weighed by people on which two scales?

Accepted Answer

The perception of fairness and equity in rewards is often evaluated on personal and social scales, where individuals assess their rewards in comparison to their own expectations and the rewards of others in their social group.

Question 15

When an employee gets to determine their own arrival and departure times within specified limits they are a ____________work schedule.

Accepted Answer

Flextime is a work schedule arrangement that allows employees to choose their arrival and departure times within a set range of hours. This provides flexibility for employees to tailor their work schedule to their personal needs while still ensuring that they work a set amount of hours each week.

Question 16

Luke, Kelso, and Nadine
Luke, Kelso, and Nadine are graduate students completing their studies in management. Kelso is applying for a teaching position because he argues that once you get tenure at a college, you are set for life. Luke wants to apply for a job at Bayview Autos because he has heard it's a fun place to meet a lot of great people. Nadine is not sure where she wants to work. She argues that she is not "money hungry". Job satisfaction and simply having enough money to eat is more important to her.
-Refer to Luke, Kelso, and Nadine. According to Maslow, Nadine is motivated by ______needs.

Accepted Answer

According to Maslow's hierarchy of needs, the most basic needs are physiological needs such as food, water, shelter, and other bodily requirements. Nadine's motivation is focused on having enough money to eat which falls under physiological needs.

Question 17

At the distribution center where Miranda works, her boss informs her that the cost of health insurance to employees who have recently had heart problems has risen dramatically. What should Miranda suggest that her boss implement?

Accepted Answer

Miranda should suggest that her boss implement a wellness program to encourage healthy habits among all employees and potentially reduce the number of heart-related health issues. This could also help reduce the cost of insurance for all employees in the long term.

Question 18

When a company such as Intel grants employees paid time off after a specified number of years of service, this refers to

Accepted Answer

This refers to a sabbatical, which is a period of time off granted to employees after a specified number of years of service.

Question 19

____ refers to the practice of having employees work forty or more hours in fewer than five days.

Accepted Answer

Compressed work-week refers to the practice of having employees work forty or more hours in fewer than five days. This is usually done by working longer hours in a day and having one or more days off during the week.

Question 20

A study of 164 New Zealand companies with at least 100 employees found ____ employee turnover and ____ organizational productivity among firms using participative management practices.

Accepted Answer

The study found lower employee turnover and higher organizational productivity among firms using participative management practices.

Quiz 12: Motivating Job Performance