Which of the following observations is True?
A) In today's business environment, marketers mainly focus on sales.
B) Marketing has the sole ownership of customer interactions.
C) Satisfying customers is the responsibility of all employees, not just marketers.
D) Marketers must ensure that every customer receives a personalized marketing message.
E) Marketers must maintain a strict separation from other organizational departments.

Question

Quizplus · Accepted Answer

Satisfying customers is the responsibility of all employees, not just marketers. In today's business environment, companies understand that customer satisfaction is an important aspect of sustaining and growing a business. Therefore, all employees, irrespective of their function, must contribute to making customers happy.

Which of the Following Observations Is True