The concept of "saving money by firing your customers" refers to which type of customer?
A)customers that lay complaints
B)unprofitable customers
C)old customers
D)new customers
E)no customer should ever be fired

Question

Quizplus · Accepted Answer

"Saving money by firing your customers" refers to unprofitable customers. These are customers who are not generating enough revenue to cover the costs of serving them. As a result, it may be more cost-effective to let them go and focus on acquiring more profitable customers.

The Concept of "Saving Money by Firing Your Customers" Refers