Question 1

Define organizational development and describe its importance in relation to the implementation of a business plan and strategy.

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Question 2

The financial services, travel services, and job placement services industries use the ________ business model.

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Question 3

In the ________ business model, a Web-based business builds a digital environment in which buyers and sellers can meet, display products, search for products, and establish prices.

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Question 4

A(n)________ strategy is a strategy to compete in all markets around the globe rather than merely in local, regional, or national markets.

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Question 5

The use by a company of its competitive advantage to achieve more advantage in surrounding markets is known as ________.

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Question 6

Define value chain and explain the difference between a firm value chain, an industry value chain, and a value web.

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Question 7

Discuss the implications of each of the unique features of e-commerce technology for the overall business environment.

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Question 8

A(n)________ marketplace supplies products and services of interest to particular industries.

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Question 9

Define the term industry structure and discuss the ways the Internet and e-commerce have changed the five forces that characterize industry structure.

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Question 10

________ occurs when there are no differences among products or services and the only basis for choosing a particular product or service is price.

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Question 11

________ is a social network based on 140-character messages.

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Question 12

Briefly explain three B2B Net marketplace business models besides the exchange business model.

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Question 13

A(n)________ is the set of activities performed in an industry or in a firm that transforms raw inputs into final products and services.

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Question 14

________ offer users powerful Web search tools as well as an integrated package of content and services, such as news, e-mail, instant messaging, calendars, shopping, and more, all in one place.

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Question 15

Carbonite is a company that uses a(n)________ business model.

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Quiz 2: E-Commerce Business Models and Concepts