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Business Communication Process Study Set 2
Quiz 6: Revising Business Messages
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Question 101
Short Answer
____________________ such as exception to the rule and pass with flying colors are expressions that have become exhausted by overuse and that can be difficult to explain, especially to those who are new to our culture.
Question 102
Short Answer
Careful proofreaders should look for problems with spelling, grammar, punctuation, names and numbers, and ____________________.
Question 103
Short Answer
____________________ are technical expressions that have become fashionable and often are meant to impress rather than express. These empty words include such expressions as optimize, incentivize, right-size, and paradigm shift.
Question 104
Short Answer
One of the best ways to ensure rapid comprehension of ideas is through the use of numbered or ____________________ lists. These lists provide high "skim value," allowing readers to browse quickly and grasp main ideas.
Question 105
Essay
Describe three techniques that you can use to make your documents more readable, and explain how these techniques improve readability.
Question 106
Short Answer
____________________, which are most often used in reports, provide a quick preview or review, help a reader separate major ideas from details, and enable a busy reader to skim familiar and less important information. They also help the writer organize carefully so that similar material is grouped together.
Question 107
Essay
A major revision task involves assessing the clarity of your message. A clear message is one that is immediately understood. Describe three techniques that can add clarity to your writing.
Question 108
Short Answer
The best way to evaluate the success of your communication is through ____________________.
Question 109
Short Answer
____________________ is composed of informal words with arbitrary and extravagantly changed meanings, such as snarky or getting burned. These words quickly go out of fashion because they are no longer appealing when everyone begins to understand them.
Question 110
Short Answer
She gave consideration to the proposal demonstrates a common writing problem. It needlessly transforms a(n) ____________________ into a wordy noun expression.
Question 111
Short Answer
Expressions such as pursuant to your request, in receipt of, and under separate cover are stale expressions that other writers have used over the years. These expressions are known as ____________________ business phrases.
Question 112
Essay
Expert writers agree that a significant amount of time should be spent on the revision phase of the writing process. Describe what takes place during the revision phase of the writing process, and explain why this phase is so important.