Question 1

What is the most accurate statement about online, video, and virtual interviews? 
A)Online, video, and virtual interviews are rare.
B)Virtual interviews save job applicants money but are very costly for companies.
C)The same rules apply whether you are interviewing face-to-face or taking part in an online or virtual interview.
D)All of these statements are accurate.

Accepted Answer

The statement that "the same rules apply whether you are interviewing face-to-face or taking part in an online or virtual interview" is the most accurate. Online, video, and virtual interviews are becoming more common, so statement A is not accurate. Virtual interviews may save applicants money, but they are also cost-effective for companies, so statement B is not accurate. Therefore, the best choice is C, which is the only accurate statement.

Question 2

Effective interview preparation techniques include practicing answers to typical questions, rehearsing success stories, deciding what to wear, and 
A)informing your current employer of your plans.
B)cleaning up digital dirt.
C)writing a resignation letter to your current supervisor.
D)purchasing a gift for the interviewer.

Accepted Answer

Cleaning up digital dirt involves reviewing and removing any unprofessional or inappropriate content on your social media and online profiles. This can affect the interviewer's perception of you and may impact your chances of getting the job, making it an important part of interview preparation. Informing your current employer or writing a resignation letter is not necessary at this stage, and purchasing a gift for the interviewer is not appropriate.

Question 3

What is the most accurate statement about job interviews? 
A)During a job interview, only the interviewee is being evaluated.
B)Only those who are not qualified feel stress during a job interview.
C)Preparation often determines who gets the job.
D)Interviewing is life changing only when you are searching for your first job, not when you are already in the workforce and striving to change jobs.

Accepted Answer

Preparation is key to success in job interviews, as it allows the interviewee to present themselves in the best possible manner and demonstrate their qualifications for the job. Choices A and B are inaccurate, as job interviews involve evaluation of both the interviewee and the interviewer and stress is common among all job seekers. Choice D is also inaccurate, as job interviews can be life-changing at any point in one's career, especially when seeking new opportunities or advancements.

Question 4

What is the most accurate statement about employers using Google and social media sites to screen job candidates? 
A)Employers rarely use Google or social media sites to screen job candidates because these tools are not effective.
B)Employers use Google to weed out candidates they don't want to hire, but social media sites are seldom used.
C)Many employers use Google or social media sites to screen job candidates because these tools are not effective.
D)It is illegal for employers to use Google and social media sites to screen job candidates.

Accepted Answer

Many employers use Google or social media sites to screen job candidates because these tools can provide additional information about the candidates' backgrounds, personalities, and professional presence.

Question 5

Travis will be returning an employer's call and wants to make sure that the first conversation is impressive. What should he do? 
A)Realize that this is just a telephone call, not an actual job interview, so he can relax.
B)Before he hangs up, reconfirm the date and time of the interview.
C)Wait until after the phone conversation is over to take notes so that he's not distracted.
D)Travis should do all of these.

Accepted Answer

Reconfirming the date and time of the interview at the end of the call ensures clarity and demonstrates professionalism and interest in the position.

Question 6

Tanisha is actively looking for a job and knows that she may soon receive phone calls from prospective employers. What is the best advice you can give her so that she'll make a good first impression? 
A)Inform her children that they must answer the phone promptly to avoid missing any job calls.
B)Don't use voice mail to screen calls because doing so is considered rude; therefore, answer the phone every time it rings.
C)If caught off guard by a call, ask whether she can call back in a few minutes.
D)Use a generic computer-generated voice-mail message to ensure that her outgoing message sounds professional.

Accepted Answer

If Tanisha is caught off guard by a call, it's better to ask whether she can call back in a few minutes instead of stumbling through the conversation. This will give her a chance to compose herself and prepare for the call. It's also acceptable to ask for the caller's name and company before calling back, so she can research the company beforehand.

Answer: D
 Using a professional-sounding voicemail message is important, but a computer-generated message can sound impersonal, so it's better to record a personalized message. Tanisha can include her name, a greeting, and a brief message stating that she is unavailable at the moment, but asking the caller to leave a message. She should also make sure that her voicemail box is not full, so she can receive messages from potential employers.

Question 7

Before Puya's job interview, she wants clean up any digital dirt that an employer might locate about her through a Google or social media search. What should she do? 
A)Remove any questionable online content that would make her look unprofessional.
B)Set up a professional social networking page or create her own website.
C)Be selective about who is on her list of friends.
D)All of these choices

Accepted Answer

Puya should remove any questionable online content that would make her look unprofessional, set up a professional social networking page or create her own website, and be selective about who is on her list of friends. This ensures that the employer will only find positive and professional information about Puya online, which will increase her chances of getting the job.

Question 8

Of the following, which is probably the best source for learning about a company's day-to-day culture and gaining inside information? 
A)Reading blogs written by company employees 
B)Visiting the company's website 
C)Reading news articles 
D)Scanning the company's most recent annual report

Accepted Answer

Reading blogs written by company employees is likely the best source for learning about a company's day-to-day culture and gaining inside information, as the perspectives shared are firsthand and unfiltered. The other options may provide some insight into a company, but are more likely to focus on high-level information or news rather than personal insights into the company culture.

Question 9

Bank of America is hiring new tellers. Because tellers often find themselves in nerve-wracking situations when dealing with customers, what form of interview will Bank of America most likely use to interview for this position? 
A)A one-on-one interview conducted by the bank manager 
B)A stress interview to test applicants' reactions during nerve-wracking situations 
C)An online interview to test the applicants' technical skills 
D)A sequential interview to ensure that managers and vice presidents at all levels approve of the candidates

Accepted Answer

The answer of Bank of America is hiring new tellers....

Question 10

What is the most common type of hiring/placement interview? 
A)Online interviews 
B)Panel interviews 
C)One-on-one interviews 
D)Stress interviews

Accepted Answer

One-on-one interviews are the most common type of hiring/placement interview where a candidate is interviewed by a single interviewer. This allows for a more personalized and in-depth review of the candidate's qualifications, experience, and fit with the company culture. Online interviews have become more common due to the COVID-19 pandemic, but they were not the most common type of interview before. Panel interviews involve interviewing a candidate in front of multiple interviewers, and stress interviews focus on putting the candidate under pressure to see their reactions.

Question 11

Which of the following statements about screening interviews is most accurate? 
A)Remember that a screening interview is not as important as a face-to-face interview, so you can relax during it.
B)Employers use screening interviews to determine whether a job applicant should move on to the next step in the interview process.
C)To be effective, screening interviews must take place in person.
D)Screening interviews are not widely used because they are time-consuming and costly.

Accepted Answer

Screening interviews are used by employers to determine whether a job applicant should move on to the next step in the interview process. This step is important as it filters out unsuitable candidates, saving time and resources for both the employer and the applicant. Therefore, it is an important step in the job application process, and applicants should take it seriously. The other statements (A, C, and D) are inaccurate.

Question 12

Lucas is preparing several success stories prior to his job interview for a marketing position. Which of the following scenarios would result in the best success story for this position? 
A)A story about a lemonade stand that Lucas ran when he was a child 
B)A story about working as part of a team in college to prepare a classroom presentation about a company's history 
C)A story about volunteering for a local food bank over the holidays 
D)A story about developing a new sales technique that increased his customer sales by 30 percent over a six-month period

Accepted Answer

A success story for a marketing position should focus on skills and achievements related to marketing. Developing a new sales technique and increasing customer sales by 30 percent is a strong example of marketing skills and success in the field. The other options do not directly relate to marketing and may not be as relevant or impressive for the job interview.

Question 13

Landslide Marketing, Inc., is interviewing several candidates for a leadership position that requires strong communication skills. What form of interview will the company most likely use to interview for this position? 
A)A one-on-one interview conducted by the human resources director 
B)A stress interview conducted by the head of the marketing division 
C)An online interview to test the applicants' technical skills 
D)A group interview in which the company interviews several candidates at the same time

Accepted Answer

A group interview allows the company to assess candidates' communication skills by observing how they interact with others in a group setting.

Question 14

Which of the following is a reason that employers have cited for not considering an applicant after an online search? 
A)The applicant exhibited poor communication skills.
B)The applicant revealed a current or previous employer's confidential information.
C)The applicant posted provocative or inappropriate photographs or information.
D)Employers have cited all of these as reasons for not considering an applicant after an online search.

Accepted Answer

According to the passage, employers have cited poor communication skills, revealing confidential information, and posting inappropriate photographs or information as reasons for not considering an applicant after an online search. Therefore, the best choice is D, as all of these reasons are listed.

Question 15

Samara interviewed for a management position and was just asked back for a second interviewer with the head of the department. If she does well in this second interview, she will move on to an interview with the company president. What type of interview format is this? 
A)Group interview 
B)Stress interview 
C)Sequential interview 
D)Panel interview

Accepted Answer

This is a sequential interview format where the candidate progresses through multiple rounds of interviews, starting with lower-level managers and advancing to higher-level executives.

Question 16

Thomas has an interview with a large company in his hometown, and he knows that one of the most important steps in effective interviewing is gathering detailed information about a prospective employer. What information should he locate about the company before his interview? 
A)The company's history, mission, and goals 
B)The company's customers and competitors 
C)The company's reputation in the community and financial condition 
D)Thomas should find out all of this information about the prospective employer.

Accepted Answer

Thomas should gather all of the information listed in options A, B, and C in order to have a comprehensive understanding of the prospective employer. This will enable him to ask informed questions during the interview and demonstrate his interest in the company.

Question 17

Ged was interviewed by a team of five people for a management position. What type of hiring/placement interview is this? 
A)Panel interview 
B)Group interview 
C)Stress interview 
D)Sequential interview

Accepted Answer

A panel interview involves being interviewed by a group of people who are typically from different areas of the company and have different backgrounds or job functions. In this case, Ged was interviewed by a team of five people, which indicates that it was likely a panel interview.

Question 18

For a job candidate, the job interview is an opportunity to 
A)convince the employer of his or her potential and expand on information in his or her résumé.
B)find out more about the job and whether it suits his or her career goals.
C)learn more about the company to decide whether he or she would fit into the company culture.
D)All of these choices.

Accepted Answer

The job interview is not just about showcasing the skills and qualifications of the candidate, but also to gather information about the job, company, and culture. Therefore, all the given choices are essential for a job candidate while facing a job interview.

Question 19

Which of the following does an employer try to do during the job interview? 
A)Decide whether you will fit into the organization.
B)Find out who can be hired for the lowest possible starting salary.
C)Frighten the job candidate.
D)Become good friends with the job candidate.

Accepted Answer

An employer's main goal during a job interview is to determine if the job candidate will be a good fit for the organization, including their skills, experience, and personality. The employer wants to ensure that the candidate will be able to work well with their team and contribute to the company's success. The other options, B, C, and D, are not common or ethical practices during a job interview.

Question 20

Carlene wants to conduct research on a company she'll be interviewing with next week. Where should she look for information? 
A)The potential employer's website 
B)Social media such as Twitter, Facebook, and LinkedIn 
C)News sources, trade journals and industry directories 
D)Carlene should consult all these sources for information about the company.

Accepted Answer

Carlene should consult all these sources for information about the company in order to get a well-rounded understanding of the company's history, goals, products/services, reputation, and recent news or developments. The potential employer's website will offer official information about the company, but social media can give insights into the company's culture and employee experience. News sources, trade journals and industry directories can provide information about the company's place in the industry and any recent news or notable events. Therefore, consulting all these sources can help Carlene better prepare for her interview and ask informed questions.

Quiz 16: Interviewing and Following up

What is the most accurate statement about online, video, and virtual interviews?

Effective interview preparation techniques include practicing answers to typical questions, rehearsing success stories, deciding what to wear, and

What is the most accurate statement about job interviews?

What is the most accurate statement about employers using Google and social media sites to screen job candidates?

Travis will be returning an employer's call and wants to make sure that the first conversation is impressive. What should he do?

Tanisha is actively looking for a job and knows that she may soon receive phone calls from prospective employers. What is the best advice you can give her so that she'll make a good first impression?

Before Puya's job interview, she wants clean up any digital dirt that an employer might locate about her through a Google or social media search. What should she do?

Of the following, which is probably the best source for learning about a company's day-to-day culture and gaining inside information?

Bank of America is hiring new tellers. Because tellers often find themselves in nerve-wracking situations when dealing with customers, what form of interview will Bank of America most likely use to interview for this position?

What is the most common type of hiring/placement interview?

Which of the following statements about screening interviews is most accurate?

Lucas is preparing several success stories prior to his job interview for a marketing position. Which of the following scenarios would result in the best success story for this position?

Landslide Marketing, Inc., is interviewing several candidates for a leadership position that requires strong communication skills. What form of interview will the company most likely use to interview for this position?

Which of the following is a reason that employers have cited for not considering an applicant after an online search?

Samara interviewed for a management position and was just asked back for a second interviewer with the head of the department. If she does well in this second interview, she will move on to an interview with the company president. What type of interview format is this?

Thomas has an interview with a large company in his hometown, and he knows that one of the most important steps in effective interviewing is gathering detailed information about a prospective employer. What information should he locate about the company before his interview?

Ged was interviewed by a team of five people for a management position. What type of hiring/placement interview is this?

For a job candidate, the job interview is an opportunity to

Which of the following does an employer try to do during the job interview?

Carlene wants to conduct research on a company she'll be interviewing with next week. Where should she look for information?