
Which of the following claims does your text make about goodwill messages?
A) It's not important when we send a goodwill message; it's just important that we send it.
B) The longer a goodwill message is, the more effective it will be at achieving its goal.
C) If we find it hard to come up with the right words for a letter, it's just as effective and appropriate to send a signed card.
D) Many people find writing goodwill messages more difficult than writing other kinds of business documents.
Correct Answer:
Verified
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