What is the purpose of a process capability study?
A) To determine how the quality of the company's products compares to the quality of its competitors' products
B) To provide information about variation in the company's production processes
C) To determine how much value various work activities add for customers
D) To determine if work teams will improve quality
E) To determine whether the causes of product failures are internal or external

Question

Quizplus · Accepted Answer

The purpose of a process capability study is to provide information about variation in the company's production processes, which can be used to identify areas for improvement and increase efficiency. It is not related to the quality of competitors' products, customer value, or the causes of product failures. There is no mention of work teams improving quality in the context of this question.

What Is the Purpose of a Process Capability Study