One type of structural change associated with total quality (TQ) is the creation of a high-level planning group. Such groups used to be known as _____.
A) project teams
B) steering committees
C) coalitions
D) benchmarking teams

Question

Quizplus · Accepted Answer

The creation of a high-level planning group in total quality is commonly known as a steering committee. Project teams are more focused on specific tasks or projects, coalitions refer to alliances or groupings among different parties, and benchmarking teams are focused on comparing performance against industry standards or best practices.

One Type of Structural Change Associated with Total Quality (TQ)