Which of the following is true of a process focus?
A) It is identical to a functional structure.
B) It can help define the organization design.
C) It encourages primarily internal functional cooperation.
D) It helps managers recognize that problems arise from people.

Question

Quizplus · Accepted Answer

A process focus is about designing the organization around processes that improve overall efficiency and effectiveness. It helps define the organization design by breaking down silos between functional areas and focusing on how different functions work together to achieve organizational goals.

Therefore, option B is correct, while option A is incorrect because a process focus is not identical to a functional structure. Option C is incorrect because it encourages both internal and external stakeholder collaboration. Option D is incorrect because a process focus recognizes that problems arise from processes, not just people.

Which of the Following Is True of a Process Focus