As per the net promoter score, scores of 9 and 10 are usually associated with _____.
A) promoters
B) passives
C) detractors
D) dissatisfiers

Question

Quizplus · Accepted Answer

Scores of 9 and 10 are considered high and are usually indicative of customers who are highly satisfied and likely to promote or recommend the product or service to others. Therefore, these scores are associated with promoters.

As Per the Net Promoter Score, Scores of 9 and 10