According to the at least one senior manager which stage of the purchasing process do customers feel is the "Achilles heel" for most suppliers
A) The recognition of needs phase
B) The evaluation of options phase.
C) The purchasing decision phase.
D) The implementation phase.
E) none of the above.

Question

Quizplus · Accepted Answer

The implementation phase is often seen as the "Achilles heel" because it is where suppliers frequently fail to meet customer expectations, leading to dissatisfaction.

According to the at Least One Senior Manager Which Stage