In the Balanced Scorecard Approach, which perspective is most likely to include a measurement of product quality?
A) The internal perspective
B) The shareholder perspective
C) The learning and innovation perspective
D) The customer perspective

Question

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The Answer of In the Balanced Scorecard Approach, which perspective is most likely to include a measurement of product quality?
A) The internal perspective
B) The shareholder perspective
C) The learning and innovation perspective
D) The customer perspective

In the Balanced Scorecard Approach, Which Perspective Is Most Likely