Services refer to
A) tangible products such as clothing
B) intangible products such as a hair cut
C) concepts and experiences such as a trip to the ocean
D) products that are sold through retail outlets
Correct Answer:
Verified
Q57: An example of a _ is a
Q58: Quality is defined as the
A) overall level
Q59: The overall price given the quality of
Q60: A match between consumer expectations and good
Q61: Perceived _ has the greatest impact on
Q63: All of the following are examples of
Q64: Tangible products, such as a television or
Q65: Having a CPA prepare your federal income
Q66: Relationship marketing is the process of developing
Q67: Communication in the form of advertising, personal
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