If the performance of a product matches expectations, consumers are somewhat satisfied, but would switch to another good or service without much persuasion.
Correct Answer:
Verified
Q38: Through data mining, retailers can obtain information
Q39: Data mining involves computer analysis of customer
Q40: Through data mining, retailers attempt to increase
Q41: For optimal performance in the marketplace, a
Q42: If a good or service performs better
Q44: Companies with a value-based philosophy ensure that
Q45: The American Consumer Satisfaction Index is a
Q46: Societal marketing practices are formally integrated into
Q47: Customer relationship management (CRM) is defined as
Q48: CRM allows for multichannel marketing so that
Unlock this Answer For Free Now!
View this answer and more for free by performing one of the following actions
Scan the QR code to install the App and get 2 free unlocks
Unlock quizzes for free by uploading documents