Question 1

The baoli is an ancient form of ______ that uses no electricity.
A) Stove
B) Air conditioning
C) Transportation
D) Mining

Accepted Answer

Baoli is an ancient form of water management system used in India, designed to store and conserve water, often providing a cool place for people to gather, thus acting as a form of air conditioning without the use of electricity.

Question 2

Operations management is the business function responsible for ______ goods and services.
A) Producing
B) Marketing
C) Financing
D) Outsourcing

Accepted Answer

Operations management focuses on the process of producing goods and services efficiently and effectively, encompassing planning, organizing, and supervising production processes.

Question 3

The process of converting inputs such as raw materials into outputs such as finished products is the ______ model of Operations Management.
A) Reverse logistics
B) Supplier
C) Transportation
D) Transformation

Accepted Answer

The transformation model of Operations Management refers to the process of converting inputs (like raw materials, labor, and energy) into outputs (such as finished goods and services), which accurately describes the given definition.

Question 4

______ operations management means guiding the transformational process to reduce resource consumption, pollution, and waste while benefiting employees, customers, and communities in order to reduce short-term risks and shore-up long-term cash flows.
A) Conventional
B) Industrial
C) Sustainable
D) Continental

Accepted Answer

Sustainable operations management focuses on reducing resource consumption, pollution, and waste, benefiting all stakeholders and ensuring long-term viability, which aligns with the description given.

Question 5

The fastest return on investment from sustainable operations management comes from purchasing ______.
A) Volatile stock
B) Energy-efficient equipment
C) Diesel trucks
D) Imported commodities

Accepted Answer

Energy-efficient equipment often provides the fastest return on investment in sustainable operations management due to reduced energy costs and potential tax incentives.

Question 6

In order to manage water-related risks to operations, manufacturers should monitor three key performance indicators: total facility water consumption, water use per unit of production, and the quality and quantity of ______ generated.
A) Wastewater
B) Consumer products
C) Revenue
D) Air pollution

Accepted Answer

Manufacturers need to monitor the quality and quantity of wastewater generated because it directly relates to water-related risks to operations, including regulatory compliance, environmental impact, and potential cost implications associated with water treatment and disposal.

Question 7

"Total water use at all facilities" represents a manufacturing company's impact on local water availability, as well as the extent of that company's ______ on those supplies.
A) Dependency
B) Surplus
C) Discount
D) Investment

Accepted Answer

"Total water use at all facilities" indicates how much a company relies on local water supplies, thus "Dependency" is the correct term as it reflects the company's reliance or need for those water supplies.

Question 8

"Water use per unit of production" provides a manufacturing company's baseline for water ______ and allows cross-industry comparisons.
A) Productivity
B) Allowances
C) Offsets
D) Investments

Accepted Answer

"Water use per unit of production" measures how efficiently a company uses water to produce each unit of its product, which is a measure of water productivity. This metric helps in understanding and improving water efficiency and allows for comparisons across different industries based on how much water is used per unit of output.

Question 9

Operations ______ is a plan for using the organization's resources to support its long-term competitive position while creating value for customers.
A) Output
B) Strategy
C) Consulting
D) Delegation

Accepted Answer

Operations Strategy is the plan that outlines how an organization will use its resources effectively to support its long-term competitive strategy and create value for its customers.

Question 10

Sustainable OM strategy differs from traditional operations management by including ______ for external stakeholders as a competitive priority.
A) Discounts
B) Externalities
C) Value creation
D) Withdrawals

Accepted Answer

The answer of Sustainable OM strategy differs from traditional operations...

Question 11

Operations management, finance & accounting, and risk management practices intersect at the point of ______ sustainability performance.
A) Avoiding
B) Marketing
C) Monitoring and reporting
D) Voting upon

Accepted Answer

Monitoring and reporting on sustainability performance is where operations management, finance & accounting, and risk management practices intersect, as they all contribute to tracking and communicating a company's sustainability efforts and outcomes.

Question 12

______ operations management decisions are long term, broad in scope, serve to set the direction for the entire organization, and determine the value proposition of the company.
A) Strategic
B) Tactical
C) Operational
D) Logistical

Accepted Answer

Strategic operations management decisions are long-term, broad in scope, and set the direction for the entire organization. They are crucial in determining the company's value proposition, aligning the operational activities with the overall strategy of the business.

Question 13

Tactical operations management decisions determine how resources and middle management will be deployed, and how operations will be designed, in furtherance of ______.
A) Strategic decisions
B) Profit maximization
C) Waste management
D) Carbon offsets

Accepted Answer

Tactical operations management decisions are made to implement the broader strategic decisions made at the highest level of an organization. They are concerned with how resources and middle management are deployed to achieve these strategic objectives.

Question 14

______ decisions, including planning and control activities, are short term and determine the day-to-day management of the production process.
A) Objective
B) Intermediate
C) Operational
D) Stakeholder

Accepted Answer

Operational decisions are focused on the day-to-day management of the production process, including planning and control activities, which are inherently short-term in nature.

Question 15

Product ______ means the extent to which a product is designed to meet the requirements of a customer.
A) Quality
B) Price
C) Footprint
D) Innovation

Accepted Answer

Product quality refers to the degree to which a product or service meets the customer's expectations and requirements. It encompasses various attributes and features such as durability, reliability, and performance.

Question 16

Process ______ means the extent to which a process creates error-free products.
A) Outline
B) Specification
C) Quality
D) Profile

Accepted Answer

Process Quality refers to the extent to which a process consistently produces outputs that meet predetermined specifications without errors, indicating the reliability and effectiveness of the process in creating error-free products.

Question 17

Product ______ is the process of specifying the exact features and characteristics of a company's product.
A) Design
B) Footprint
C) Inventory
D) Promotion

Accepted Answer

Product design is the process where the exact features and characteristics of a product are specified, focusing on how it looks, functions, and is manufactured.

Question 18

______ in product design uses benign chemicals and processes to create product attributes that are modeled after features of plants and animals that have evolved through natural selection.
A) Intervention
B) Biomimicry
C) Organic chemistry
D) In-sourcing

Accepted Answer

Biomimicry in product design involves mimicking the structures, systems, and elements of nature for the purpose of solving complex human problems, utilizing designs that have been refined through natural evolution.

Question 19

Product designers can use ______ assessment in order to attend to the environmental attributes of a product at the design stage, reducing impacts ranging from raw materials through product disposal.
A) Life-cycle
B) Reporting
C) Disclosure
D) Risk

Accepted Answer

Life-cycle assessment is a method used by product designers to evaluate the environmental impacts of a product throughout its entire life cycle, from raw material extraction to disposal, allowing for a comprehensive understanding of its environmental footprint and opportunities for reduction of impacts.

Question 20

When modifying product design to address environmental attributes, it is essential for the resulting product to ______ in terms of performance.
A) Outdo
B) Remain competitive
C) Increase costs
D) Decrease quality

Accepted Answer

When modifying product design to address environmental attributes, it's crucial that the resulting product remains competitive in terms of performance. This ensures that the product can still meet or exceed customer expectations and market standards, even with the added focus on environmental considerations.

Quiz 9: Operations Management

The baoli is an ancient form of ______ that uses no electricity.

Operations management is the business function responsible for ______ goods and services.

The process of converting inputs such as raw materials into outputs such as finished products is the ______ model of Operations Management.

______ operations management means guiding the transformational process to reduce resource consumption, pollution, and waste while benefiting employees, customers, and communities in order to reduce short-term risks and shore-up long-term cash flows.

The fastest return on investment from sustainable operations management comes from purchasing ______.

In order to manage water-related risks to operations, manufacturers should monitor three key performance indicators: total facility water consumption, water use per unit of production, and the quality and quantity of ______ generated.

"Total water use at all facilities" represents a manufacturing company's impact on local water availability, as well as the extent of that company's ______ on those supplies.

"Water use per unit of production" provides a manufacturing company's baseline for water ______ and allows cross-industry comparisons.

Operations ______ is a plan for using the organization's resources to support its long-term competitive position while creating value for customers.

Sustainable OM strategy differs from traditional operations management by including ______ for external stakeholders as a competitive priority.

Operations management, finance & accounting, and risk management practices intersect at the point of ______ sustainability performance.

______ operations management decisions are long term, broad in scope, serve to set the direction for the entire organization, and determine the value proposition of the company.

Tactical operations management decisions determine how resources and middle management will be deployed, and how operations will be designed, in furtherance of ______.

______ decisions, including planning and control activities, are short term and determine the day-to-day management of the production process.

Product ______ means the extent to which a product is designed to meet the requirements of a customer.

Process ______ means the extent to which a process creates error-free products.

Product ______ is the process of specifying the exact features and characteristics of a company's product.

______ in product design uses benign chemicals and processes to create product attributes that are modeled after features of plants and animals that have evolved through natural selection.

Product designers can use ______ assessment in order to attend to the environmental attributes of a product at the design stage, reducing impacts ranging from raw materials through product disposal.

When modifying product design to address environmental attributes, it is essential for the resulting product to ______ in terms of performance.