Public areas, such as lobbies, are the best place to resolve guest complaints because guests are less likely to make a scene.

Name: Public areas, such as lobbies, are the best place to resolve guest complaints because guests are less likely to make a scene.
Brand: Quizplus
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Question

Quizplus · Accepted Answer

Resolving guest complaints in public areas can compromise privacy and discretion, potentially escalating the situation or making other guests uncomfortable. It's best to handle complaints in a more private setting.

Public Areas, Such as Lobbies, Are the Best Place to Resolve