Question 1

A content analysis of a discussion can be made of
A) types of statements made by specific members.
B) member behaviors.
C) none of these.
D) topics discussed.
E) all of these.

Accepted Answer

A content analysis of a discussion can include examining the types of statements made by specific members, observing member behaviors, and identifying the topics discussed. This comprehensive approach allows for a detailed understanding of the discussion's dynamics and content.

Question 2

When a consultant provides basic information about small group processes, she is serving which function?
A) devising
B) critiquing
C) telling
D) teaching
E) reminding

Accepted Answer

The answer of When a consultant provides basic information about...

Question 3

Imagine that you have a job as an organizational communication specialist in the training department of a large corporation. You've been assigned to serve as nonparticipant consultant observer for meetings of several research and development teams, which conduct applied research to improve products or create new ones. The purpose is to help these teams have more efficient, effective meetings-meetings for sharing and interpreting information, solving problems, making decisions, and implementing new product deigns. How (in what manner) would you make suggestions based on your observations? Remember, most of the participants in the groups are scientists.

Accepted Answer

The answer of Imagine that you have a job as...

Question 4

What technique is used to identify strengths and weaknesses in a small group's process?
A) SYMLOG
B) content analysis
C) critique
D) postmeeting reaction form
E) Verbal interaction analysis

Accepted Answer

The answer of What technique is used to identify strengths...

Question 5

Any characteristic of individual or group behavior can be rated by either group members or nonparticipant observers.

Accepted Answer

Both group members and nonparticipant observers can rate characteristics of individual or group behavior, as group members have insider perspectives while nonparticipant observers can offer unbiased external viewpoints.

Question 6

What technique is used to reveal who talks to whom, how often each member participates orally, and whether the group has members who dominate or who do not speak up?
A) content analysis
B) SYMLOG
C) postmeeting reaction form
D) Verbal interaction analysis
E) critique

Accepted Answer

Verbal interaction analysis is specifically designed to examine communication patterns within groups, including the frequency and direction of verbal exchanges, to identify dominant participants and those who are less vocal. This technique helps in understanding the dynamics of group interactions by analyzing who talks to whom and how often.

Question 7

What technique describes a questionnaire given at the end of the meeting to get objective feedback?
A) Verbal interaction analysis
B) SYMLOG
C) content analysis
D) postmeeting reaction form
E) critique

Accepted Answer

The postmeeting reaction form is a technique specifically designed to gather objective feedback from participants after a meeting has concluded. This allows for the assessment of the meeting's effectiveness and areas for improvement.

Question 8

Create a hypothetical Verbal Interaction Diagram for a meeting of an imaginary group of five persons, including a designated chair, who meet in a conference room of the Jonesville Municipal Library at 7:30 P.M. on February 14, 1997.

Accepted Answer

The answer of Create a hypothetical Verbal Interaction Diagram for...

Question 9

An observer should focus attention on one or two characteristics of a discussion at a time.

Accepted Answer

Focusing on one or two characteristics at a time allows an observer to more effectively analyze and understand the dynamics of a discussion, leading to more accurate and insightful observations.

Question 10

An observer who helps participants in a discussion think of and apply beneficial small group communication principles and techniques is called a(n) ______________ observer.
A) critic
B) consultant
C) participant
D) learning
E) reminder

Accepted Answer

The answer of An observer who helps participants in a...

Question 11

An observer whose function is "reminding" should pay more attention to group procedures and interaction than to individual behavioral functions.

Accepted Answer

An observer whose function is "reminding" should pay more attention to group procedures and interaction than to individual behavioral functions because the observer needs to be aware of the group's overall progress and how each member is contributing to that progress.

Question 12

Observers should sit ________________________ during a "fishbowl" discussion?

Accepted Answer

The answer of Observers should sit ________________________ during a "fishbowl"...

Question 13

What technique is used for a methodology that permits a three-dimensional diagram to be constructed of a group?
A) Verbal interaction analysis
B) postmeeting reaction form
C) content analysis
D) critique
E) SYMLOG

Accepted Answer

SYMLOG (System for the Multiple Level Observation of Groups) is a technique that allows for the creation of three-dimensional diagrams to represent the dynamics and structure of a group. This method is used to analyze and visualize the behavior, attitudes, and interactions within groups.

Question 14

Effective Group Discussion claims that it is unethical for a nonparticipant observer to ridicule or make fun of a participant he or she has observed.

Accepted Answer

Effective Group Discussion highlights the importance of ethical behavior in group interactions, including the responsibility of nonparticipant observers to respect participants and refrain from ridiculing or making fun of them. This principle is based on the ethical standards of respect and dignity for all individuals involved in a discussion.

Quiz 12: Tools for Assessing and Evaluating Groups

A content analysis of a discussion can be made of

When a consultant provides basic information about small group processes, she is serving which function?

What technique is used to identify strengths and weaknesses in a small group's process?

Any characteristic of individual or group behavior can be rated by either group members or nonparticipant observers.

What technique is used to reveal who talks to whom, how often each member participates orally, and whether the group has members who dominate or who do not speak up?

What technique describes a questionnaire given at the end of the meeting to get objective feedback?

Create a hypothetical Verbal Interaction Diagram for a meeting of an imaginary group of five persons, including a designated chair, who meet in a conference room of the Jonesville Municipal Library at 7:30 P.M. on February 14, 1997.

An observer should focus attention on one or two characteristics of a discussion at a time.

An observer who helps participants in a discussion think of and apply beneficial small group communication principles and techniques is called a(n) ______________ observer.

An observer whose function is "reminding" should pay more attention to group procedures and interaction than to individual behavioral functions.

Observers should sit ________________________ during a "fishbowl" discussion?

What technique is used for a methodology that permits a three-dimensional diagram to be constructed of a group?

Effective Group Discussion claims that it is unethical for a nonparticipant observer to ridicule or make fun of a participant he or she has observed.