In order for total quality to be implemented into an organization, top management must have an unwavering and unquestioned commitment to TQM.
Correct Answer:
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Q2: It is important for an organization to
Q3: Top management has to lead, and be
Q4: The Steering Committee establishes the composition of
Q5: The organization's goals and objectives determine its
Q6: The traditional management approach:
A) Combines leadership and
Q7: The Steering Committee must develop:
A) Vision statement.
B)
Q8: The implementation plan must consider and provide
Q9: The steering committee is ideally composed of:
A)
Q10: Infrastructure that supports total quality includes:
A) Documented
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