Kashef wants to implement team-based work in his organization that has always done things individually. In this example, the unfreezing step might look like which of the following statements:
A) Weather the storms and conflicts.
B) Show a new organizational chart to employees, showing that teams are the new way that work will be organized.
C) Challenge assumptions regarding working alone and getting rewarded for individual effort.
D) Offer team rewards and reinforce the new way work is organized.

Question

Quizplus · Accepted Answer

The unfreezing stage involves challenging assumptions and beliefs that have been held for a long time. In this case, employees have always worked individually, and this is likely to be deeply ingrained in their beliefs about how work should be done. Therefore, the best way to unfreeze is to challenge those assumptions regarding working alone and getting rewarded for individual effort. This may involve holding discussions or training sessions where employees can explore the advantages of team-based work and why it is necessary to move towards this new way of working. A and D may be relevant in the later stages, but they do not capture the essence of the unfreezing step. B is a possible step in the later stages of change, but it is not the most important thing to do in the unfreezing stage.

Kashef Wants to Implement Team-Based Work in His Organization That