Which tool used in management decisions to build the improvement strategy includes a quadrant-based tool of performance measures?
A)Organizational benchmarking.
B)ISO 9000.
C)A Gap Analysis.
D)A balanced scorecard.

Question

Quizplus · Accepted Answer

A balanced scorecard is used to build improvement strategy and includes a quadrant-based tool of performance measures. Balanced scorecards explain how customers see an organization, as well as what an organization must improve, how it creates value, and what its shareholders think of its operations.

Which Tool Used in Management Decisions to Build the Improvement