One way to gain competitive advantage using information systems is through business process.
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Q2: Supplier relationship management is a business process
Q5: Most organizations today have a mixture of
Q6: Functional systems often lead to disjointed processes
Q8: With functional silos, management must query separate
Q10: Cross-functional systems facilitate work of a single
Q12: Customer service is typically part of the
Q13: Customer Relationship Management (CRM)is an example of
Q14: The operations function handles order entry and
Q20: Using MIS, one way to gain competitive
Q32: In a functional system, the data required
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