In a functional system, the data required to answer queries from and about customers is contained within the order management system so links to other systems are not necessary.

Question

Quizplus · Accepted Answer

While some data related to customers may be contained within an order management system, it is unlikely that all data required to answer queries from and about customers is contained within this system alone. Links to other systems, such as customer relationship management (CRM) or inventory management systems, may be necessary to provide a complete picture of customer data.

In a Functional System, the Data Required to Answer Queries