Question 1

The receiver-based perspective of communication suggests ______.
A) senders should only think about the receiver whenever they send a nonverbal message
B) the role of the sender in a communication is less important than the role of the receiver
C) even unintended behaviors can be perceived to have some communicative value
D) only intentional behaviors should be perceived as having communicative value

Accepted Answer

The receiver-based perspective of communication suggests that even unintended behaviors can be perceived to have some communicative value, as the receiver is actively interpreting and assigning meaning to the message being received. This perspective places more emphasis on the receiver's role in the communication process than on the sender's role. Therefore, option A and B are incorrect. Option D is incorrect as it suggests that only intentional behaviors should be perceived as having communicative value, which is not in line with the receiver-based perspective.

Question 2

Nonverbal messaging is "ubiquitous" which means it is ______.
A) unique
B) everywhere
C) isolated
D) individualistic

Accepted Answer

The word "ubiquitous" means something that is present or found everywhere. Therefore, the best choice is B, which states that nonverbal messaging is everywhere.

Question 3

On most days after class, Zoe and Maya walk together to the cafeteria for a snack and to review the class assignment. Today, Zoe heads toward the cafeteria as usual, but Maya heads in the opposite direction. When Zoe realizes that Maya isn't walking beside her, she stops short, turns toward her friend and yells, "Where are you going?" Maya stops, turns toward her friend, points at her watch, and yells, "I'm late for an appointment with my advisor!" In their messaging, Zoe and Maya both demonstrate the principle that nonverbal messages ______.
A) often occur alongside verbal messages
B) are more difficult to decode when they are conveyed with verbal messages
C) convey more meaning than verbal messages
D) convey less meaning verbal messages

Accepted Answer

The passage states that Zoe and Maya communicate both verbally ("Where are you going?") and nonverbally (Zoe stopping and turning towards Maya, Maya pointing at her watch). This demonstrates that nonverbal messages often occur alongside verbal messages.

Question 4

Why is the relationship between nonverbal messaging and culture significant?
A) There is a wide range of possible interpretations of facial expressions across cultures, demonstrating each culture's uniqueness.
B) There is a wide range of possible interpretations of gestures across cultures, demonstrating each culture's uniqueness.
C) In every culture people use more verbal messages than nonverbal messages, suggesting the importance of different languages.
D) In every culture people use a variety of nonverbal behaviors to send messages, suggesting the universality of nonverbal messaging.

Accepted Answer

The answer of Why is the relationship between nonverbal messaging...

Question 5

When Milo offered to help Jamal study for their chemistry final exam, Jamal was grateful because he did poorly on his midterm whereas Milo breezed through. However, at the end of their first study session Milo reached out and gave Jamal an extended hug and Jamal wondered whether Milo wanted something more from their friendship. Milo's hug caused Jamal to reassess their friendship because nonverbal messaging ______.
A) usually reflects hidden intentions
B) impacts meaning-making
C) is ubiquitous
D) is interactive

Accepted Answer

Nonverbal messaging, such as a hug, can impact meaning-making and lead to a reassessment of the relationship. While nonverbal messaging may not always reflect hidden intentions, it is often an important aspect of communication and can influence how the recipient interprets the message.

Question 6

When a receiver is attempting to interpret nonverbal behaviors to decode a sender's message, what effect do those nonverbal behaviors have on the sender's meaning?
A) They can either clarify or confuse the meaning.
B) They can obscure the meaning.
C) They have no effect when delivered through multiple channels.
D) They have no effect when delivered by the sender through only one channel.

Accepted Answer

Nonverbal behaviors can either help to clarify the intended meaning of a message or can create confusion for the receiver. Nonverbal cues can add additional layers of meaning to a message or can contradict the verbal message being delivered. Therefore, the interpretation of nonverbal behaviors is important in understanding the intended meaning of a message.

Question 7

Chloe had been hinting to her mother for months that she wanted a new iPhone for her birthday. On the big day, she opened her present only to find a red leather purse. Chloe's facial expression dropped immediately, reflecting her disappointment, but she forced a smile and said, "I love it." However, her mother, influenced by ______, was not convinced.
A) receiver-based perspective
B) cultural bias
C) interactional primacy
D) multiple channels

Accepted Answer

The answer of Chloe had been hinting to her mother...

Question 8

Which of the following statements accurately reflects the application of the principle "nonverbal message is ambiguous" to everyday communication situations?
A) Senders do not have to be concerned about the meaning of their nonverbal behaviors.
B) Senders can use nonverbal behaviors to get a message across without being held accountable for verbal content.
C) Receivers can encode verbal content with the support of nonverbal behaviors.
D) Receivers are accountable to decide what nonverbal messages mean.

Accepted Answer

The answer of Which of the following statements accurately reflects...

Question 9

Sarcasm works effectively because the sender's nonverbal messages ______ the sender's verbal messages.
A) take longer to deliver than
B) require more skill to deliver than
C) intentionally reinforce
D) intentionally negate

Accepted Answer

Sarcasm intentionally negates the sender's verbal messages through the use of nonverbal cues such as tone of voice or facial expressions.

Question 10

When nonverbal communication is in direct contradiction to verbal messages in the same interaction the ______.
A) receiver tends to believe the messaging implied by the nonverbal message
B) receiver tends to disregard both the nonverbal and verbal message
C) sender is deliberately being deceptive
D) sender lacks skill in encoding messages

Accepted Answer

Nonverbal communication is often considered more authentic and truthful than verbal communication, so if the nonverbal message contradicts the verbal message, the receiver may be more likely to believe the nonverbal message. This can lead to confusion and misinterpretation of the overall message being communicated.

Question 11

Analog and digital are two terms used to clarify the distinction between
Nonverbal and verbal behaviors. What is the primary distinction between the two?
A) Analog expresses a direct link, while the digital expression is arbitrary
B) Analog is associated with verbal communication, while digital is associated with nonverbal communication.
C) Analog is an outmoded type of communicating while digital is contemporary
D) Analog is most often used for things we're familiar with, while digital is most often used for things that are new.

Accepted Answer

The primary distinction between analog and digital is that analog expresses a direct link, while digital expression is arbitrary. This means that analog communication is more continuous and smooth, while digital communication is more discrete and precise. This applies to both verbal and nonverbal communication.

Question 12

In Jesse's text message to her friend Olivia, she writes "Day off tomorrow. Can you join me at yoga?" At the end of the message, she adds an emoji of a figure in a meditation pose. The verbal part of Jesse's message is ______ and the emoji sign off is ______.
A) digital; analog
B) analog; digital
C) digital; digital
D) analog; analog

Accepted Answer

The verbal part of the message is digital as it is written text, while the emoji is considered analog as it represents a physical gesture or expression.

Question 13

When Germaine was playing a game of pickup basketball in his neighborhood park, he gave a thumbs-up gesture to a new teammate who made a 3-point shot. Much to his surprise, the teammate's response was a nasty look. Unbeknownst to Germaine, his teammate is visiting from Greece where the gesture means, "Up yours!" In this case, Germaine's nonverbal message was ______.
A) digital, not analog
B) analog, not digital
C) a mixture of digital and analog
D) neither digital nor analog

Accepted Answer

The answer of When Germaine was playing a game of...

Question 14

When you're thinking of the right words to say or making sure that your facial expression matches your emotion, you're exhibiting ______ behavior.
A) decoding
B) encoding
C) nonverbal
D) interaction

Accepted Answer

Encoding behavior involves the process of thinking of the right words to say and making sure nonverbal cues match the intended message. Decoding behavior involves interpreting and understanding the nonverbal cues of others. Nonverbal and interaction behavior are more general terms that can encompass both encoding and decoding behavior.

Question 15

When Kyle's English professor handed his essay, he saw lots of red writing and a big D across the top. Without thinking, Kyle blurted out, "That s_cks!" When he thought about it later, Kyle wished that he'd spent more time ______ his message.
A) deciphering
B) elevating
C) decoding
D) encoding

Accepted Answer

Encoding involves carefully choosing and arranging words to convey a message effectively, which Kyle wished he had done instead of blurting out his initial reaction.

Question 16

In which of the following scenarios was Denise engaged in decoding?
A) When she tried to think of the right words to use to tell her doctor how she'd been feeling.
B) When Denise showed her doctor a rash that had recently appeared on her abdomen.
C) When she tried to understand the technical term her doctor used to describe her condition.
D) When Denise experienced psychological noise due to her fear of medical professionals.

Accepted Answer

Denise is engaged in decoding when she tries to understand the technical term her doctor used to describe her condition. Decoding refers to the process of interpreting and attaching meaning to messages received.

Question 17

Manual started taking yoga classes because his girlfriend kept asking him to go with her. He enjoys it but finds many of the poses a challenge. No matter how attentively he watches the instructor, he is not able to ______ what he is supposed to do.
A) encode
B) decode
C) describe
D) intuit

Accepted Answer

The correct answer is "decode" because it refers to the process of interpreting or understanding information. In the context given, Manual struggles to understand or interpret how to perform the yoga poses correctly, even though he is watching the instructor attentively.

Question 18

During the attention stage of human processing, it's important to ______.
A) screen out uninteresting parts of the message
B) pay more attention to nonverbal messages than to verbal messages
C) pay attention to psychological and physiological noise
D) listen and observe while engaging with another person

Accepted Answer

During the attention stage of human processing, it's important to listen and observe while engaging with another person. This helps in understanding the complete message and also helps in establishing a connection and building rapport with the person. It is also important to be present and attentive in the moment and avoid distractions.

Question 19

Penelope and Matthew have been caring for their elderly grandmother, who is suffering from Alzheimer's disease. Penelope feels it's time for their grandmother to move in a care facility. Matthew feels strongly that they can find a way to continue to care for her at home. They stay up all night listening to each other's point of view and feelings. Happily, by morning they reach a compromise solution as a result of their ______ comprehension.
A) empathic
B) dialogic
C) nonverbal
D) analytic

Accepted Answer

Dialogic refers to a conversation or discussion between two or more people, where they listen to each other's point of view and try to understand each other's feelings. This is exactly what Penelope and Matthew did during their conversation, resulting in a compromise solution. Empathic comprehension also involves understanding someone's feelings, but it does not necessarily involve a conversation or discussion. Nonverbal and analytic comprehension do not relate to the situation described.

Question 20

Jorge had a good job that he enjoyed, so he could never understand why his father was adamant that he continue going to college. Then at the dinner table one night his father shared how he had been passed over for a promotion because he was still 30 credits short of completing his degree. When Jorge saw the disappointment in his father's face and felt his pain, he gained new insights as a result of ______ comprehension.
A) empathic
B) dialogic
C) nonverbal
D) analytic

Accepted Answer

Empathic comprehension involves the ability to understand and share the feelings of another person, which is what Jorge experienced when he saw his father's disappointment and pain.

Quiz 2: Nonverbal Communication Features

The receiver-based perspective of communication suggests ______.

Nonverbal messaging is "ubiquitous" which means it is ______.

Why is the relationship between nonverbal messaging and culture significant?

When a receiver is attempting to interpret nonverbal behaviors to decode a sender's message, what effect do those nonverbal behaviors have on the sender's meaning?

Which of the following statements accurately reflects the application of the principle "nonverbal message is ambiguous" to everyday communication situations?

Sarcasm works effectively because the sender's nonverbal messages ______ the sender's verbal messages.

When nonverbal communication is in direct contradiction to verbal messages in the same interaction the ______.

Analog and digital are two terms used to clarify the distinction between Nonverbal and verbal behaviors. What is the primary distinction between the two?

In Jesse's text message to her friend Olivia, she writes "Day off tomorrow. Can you join me at yoga?" At the end of the message, she adds an emoji of a figure in a meditation pose. The verbal part of Jesse's message is and the emoji sign off is .

When you're thinking of the right words to say or making sure that your facial expression matches your emotion, you're exhibiting ______ behavior.

When Kyle's English professor handed his essay, he saw lots of red writing and a big D across the top. Without thinking, Kyle blurted out, "That s_cks!" When he thought about it later, Kyle wished that he'd spent more time ______ his message.

In which of the following scenarios was Denise engaged in decoding?

Manual started taking yoga classes because his girlfriend kept asking him to go with her. He enjoys it but finds many of the poses a challenge. No matter how attentively he watches the instructor, he is not able to ______ what he is supposed to do.

During the attention stage of human processing, it's important to ______.