Using his company's ________ lets a telemarketer respond to customer inquiries more effectively because he or she can see a total picture of the customer relationship.
A) data warehouse
B) call back list
C) call rejection list
D) corporate database
E) Better Business Bureau contacts

Question

Quizplus · Accepted Answer

A data warehouse is a centralized repository of data that allows businesses to organize and analyze large amounts of information from multiple sources. By using a data warehouse, a telemarketer can access comprehensive customer information in real-time, including purchase history, preferences, and feedback, to personalize communication and improve customer service.

Using His Company's ________ Lets a Telemarketer Respond to Customer