In handling objections during a sales call, Brandon (the salesperson) normally answers the objection directly, an approach called the ________ method.
A) compensation
B) "feel, felt, found"
C) head-on
D) indirect

Question

Quizplus · Accepted Answer

The head-on method is when the salesperson directly addresses the objection and provides a clear response or solution. This is the most effective approach to handle objections as it demonstrates confidence and expertise. The other options (compensation, "feel, felt, found", indirect) may not be as effective in directly addressing the objection.

In Handling Objections During a Sales Call, Brandon (The Salesperson)