Satisfied customers are more likely to repurchase the product again. Why?
A) Because they are less likely to look at competitor offerings
B) Because they are time poor and habitually buy products that have satisfied them in the past
C) Because it is less risky to repurchase a product that satisfied them previously
D) All of the above
Correct Answer:
Verified
Q3: When someone purchases a tennis racket, the
Q4: Attending a local yoga class is an
Q5: _ refers to the fact that many
Q6: The input consumers have into the creation
Q7: Which of the following is a way
Q9: Which of the following is likely to
Q10: Which of the following should be evaluated
Q11: The 'gap theory' of service quality improvement
Q12: Satisfaction is the difference between customers' expectations
Q13: Which of the following is a key
Unlock this Answer For Free Now!
View this answer and more for free by performing one of the following actions
Scan the QR code to install the App and get 2 free unlocks
Unlock quizzes for free by uploading documents