A manager is deciding who should train his new employee. Andrea is talented but dissatisfied. Sam is a skilled employee and has a high level of affective commitment. George, who has worked at the company for years, ranks high on neuroticism. Laura, a recently demoted employee, performs similar tasks that the new employee will be expected to do. Using the social information processing model, who would be BEST to train the new employee if the manager hopes that the new employee will have a positive view of his work?
A) Andrea
B) Sam
C) George
D) Laura

Question

Quizplus · Accepted Answer

According to the social information processing model, individuals' behavior is influenced by the social context in which they are embedded. In this scenario, Sam has a high level of affective commitment, meaning he is emotionally attached to his job and is likely to have a positive attitude towards the company. As a result, he would be the best person to train the new employee if the manager hopes that the new employee will have a positive view of his work.  Andrea's dissatisfaction might influence the new employee negatively, while George's high level of neuroticism may result in negative interactions. Laura's recent demotion may also not make her the best choice for training a new employee.

A Manager Is Deciding Who Should Train His New Employee