A primary activity in a value chain is best described as
A) an activity that uses only raw materials.
B) an activity that involves customer service and sales.
C) an activity that requires the use of information systems.
D) an activity that value is directly added to a product.
E) the first activity in which value is created.
Correct Answer:
Verified
Q31: The productivity paradox refers to
A) increased spending
Q32: The observed lack of productivity from IT
Q33: The bargaining power of customers is one
Q34: Increasing efficiency means
A) generating better quality products
Q35: "Doing things right" refers to
A) efficiency.
B) value
Q37: The difficulty in measuring productivity is largely
Q38: IT investments can generate value by
A) limiting
Q39: An information system that allows suppliers to
Q40: A call centre used for customer service
Q41: Which of the following makes it difficult
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