The productivity paradox refers to
A) increased spending on IT leading to decreased worker productivity.
B) the evidence that suggests IT is irrelevant to worker productivity.
C) increased IT investment leading to more sustainable competitive advantage.
D) the lack of evidence of an increase in worker productivity associated with the massive increase in IT spending.
E) falling computer prices due to increased processor speed.

Question

Quizplus · Accepted Answer

The productivity paradox refers to the lack of evidence of an increase in worker productivity associated with the massive increase in IT spending, despite expectations that it would lead to greater productivity gains. Therefore, choice D is the correct answer.

The Productivity Paradox Refers to