Question 1

Most software packages for human services allow programs to track which of the following EXCEPT:

Accepted Answer

Most software packages designed for human services are equipped to track clients, financial files, and performance files. However, they may not specifically be designed to track qualitative data, as this type of data can be complex and varied, requiring more specialized tools for analysis and storage.

Question 2

Regardless of which computerized systems are used, the manager is confronted with three issues. Which of the following is NOT correct?

Accepted Answer

The manager is not confronted with the issue of "Who will collect and enter the data?" because this is a task that is typically assigned to data entry personnel.

Question 3

Effectiveness-based program planning requires that data be generated that will accomplish all EXCEPT which of the following:

Accepted Answer

Effectiveness-based program planning focuses on evaluating current services and their impact on clients and problems, rather than identifying new services to add.

Question 4

A data collection system must be based on the program's logic model. Which of the following statements below is NOT true?

Accepted Answer

The logic model is a foundational tool used to design the program model, not the other way around. It outlines the inputs, activities, outputs, and outcomes of a program, guiding the development of the program model.

Question 5

When providing input on the design of data collection, a program planner must consider the ultimate purposes of the system. Which of the following is NOT correct?

Accepted Answer

The answer of When providing input on the design of...

Question 6

There are five steps involved in designing and implementing a system that assists in understanding of how the components of a logic model relate to each other. Which of the following statements is NOT correct?

Accepted Answer

The incorrect statement is D because it does not directly relate to the design and implementation process of a system for understanding component relationships in a logic model. Instead, it discusses the impact of the model's assumptions on its evaluation, which is a broader consideration not specific to system design and implementation.

Question 7

A data collection system assists in formative evaluation during the operation of the program. Which of the following is NOT one of the ways in which formative evaluation data assists in program planning?

Accepted Answer

Formative evaluation focuses on the implementation and delivery of a program, including aspects like adherence to the plan, participant representation, and consistency of services with the program design. It does not typically assess financial management, which is more related to summative evaluation or other types of financial audits.

Question 8

Five general Types of evaluation can be identified, each capable of providing different information about program functioning. Which of the following is NOT one of those five general types?

Accepted Answer

"Evaluation of excellence" is not typically listed among the five general types of program evaluation. The common types include evaluations of effort, cost efficiency, impact, and others such as process or outcome evaluations, but "evaluation of excellence" is not a standard category in this context.

Question 9

A program hypothesis might be based on the following phrases including "Because there are …" All of the following are correct EXCEPT

Accepted Answer

The answer of A program hypothesis might be based on...

Question 10

Data elements provide information about the clients and the program. Which of the following is NOT a part of that process?

Accepted Answer

The number of units of service is a quantitative measure and does not directly provide information about the clients or the program's qualitative aspects.

Question 11

The answers below are Program Inputs, EXCEPT which of the following:

Accepted Answer

Service tasks are typically outputs or actions taken as part of a program, rather than inputs like client information or resources.

Question 12

Client Problem/Strengths assessment tools can be designed to determine all EXCEPT which of the following:

Accepted Answer

Client Problem/Strengths assessment tools are primarily designed to evaluate the severity and areas of a client's problems and strengths, as well as the degree of those strengths. They are not typically used to determine the reason a client is seeking service, as this is usually established through initial consultations or intake interviews.

Question 13

"Facilities" is often a data element included in data collection and it is important to be examined for relationships between facilities and other data elements. Which of the following is NOT likely to be examined in relation to facilities?

Accepted Answer

The answer of "Facilities" is often a data element included...

Question 14

Service Tasks are used to define the service process and break it down into a series of stages or phases. Which of the following is an example of a service that could be broken into more precise tasks?

Accepted Answer

The answer of Service Tasks are used to define the...

Question 15

Planning for cross-cultural services consider all EXCEPT which of the following:

Accepted Answer

Community reaction to specialized services is not typically excluded from considerations when planning for cross-cultural services. Planning often involves assessing the needs of specific groups, ensuring inclusivity, and adapting interventions as necessary, rather than focusing on the broader community's reaction to these specialized services.

Question 16

Intermediate outputs are defined as units of service and can be measured in three of the ways listed below. Which of the following it NOT correct?

Accepted Answer

Intermediate outputs refer to the quantifiable units of service provided in a process, typically measured in terms of time units (e.g., hours of service), episodes (e.g., number of service encounters), or material units (e.g., number of items produced or processed). The "type of service" does not represent a measurable unit of service output but rather categorizes the nature of the service, making it the incorrect option for measuring intermediate outputs.

Question 17

One approach to data collection is to structure it around program objectives including all EXCEPT which of the following:

Accepted Answer

Structuring data collection around program objectives typically involves focusing on required data elements, identifying data sources, and planning for data display and analysis. Emerging issues of interest, while important, are not a core component of structuring data collection around specific program objectives, as they can be unpredictable and may not directly relate to the predefined objectives.

Question 18

Tables are one way to show a picture of data in columns and row that can easily be understood. All of following are examples of labels included in a table EXCEPT:

Accepted Answer

Qualitative data refers to non-numeric information that describes qualities or characteristics, whereas table labels typically refer to the headings or titles of columns and rows, such as data elements, aggregation, or disaggregation.

Question 19

A table designed to assess program throughputs, outputs, or outcomes might use the following variables. Which variable would likely NOT be used?

Accepted Answer

The variable "Number and percent of clients who moved from another state" (B) is not directly related to assessing the throughputs, outputs, or outcomes of a program focused on specific goals such as healthy cooking, lowering blood pressure, or increasing awareness of domestic violence issues. It is more of a demographic or background variable rather than a measure of program effectiveness.

Question 20

The Commonwealth of Australia has identified five principles in collecting performance information that may be useful in tracking progress. Two of the principles are a focus on outcomes and comprehensiveness. Which of the following is NOT included in the five principles:

Accepted Answer

The five principles for collecting performance information typically include a focus on outcomes, comprehensiveness, comparability, timeliness, and relevance or accuracy, but not specifically "conclusions from the data." The principles are designed to guide the collection of useful and meaningful data, rather than the interpretation or conclusions drawn from the data.

Quiz 8: Designing Effectiveness-Based Information Systems