Question 1

Describe what a defensive communication climate might look like.

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Question 2

How does a strong work culture differ from a weak work culture?

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Question 3

Provide an example of a memorable message a manager might give to a subordinate.

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Question 4

Describe one of the three features that must exist to facilitate the manner in which you move from the encounter phase to the metamorphosis stage.

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Question 5

Under what condition might an employee feel upward dissent is the best choice?

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Question 6

With which type of dissent choice is an employee more likely to think about leaving the workplace and why?

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Question 7

Give an example of cost escalation as a strategy in friendship disengagement.

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Question 8

Sasha has had a work friendship with Natalia that is recently disintegrating because Sasha no longer feels Natalia respects her. Sasha sits down with Natalia and they openly and mutually discuss what is going on lately and ultimately decide to end their friendship. What is this type of disengagement called?

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Question 9

In information peer relationships, what type of self-disclosure and communication exist?

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Question 10

What are the positive and negative outcomes of office gossip?

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Question 11

Compare and contrast formal communication networks and informal communication networks.

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Question 12

What are the two types of communication climate and which type is more likely to foster free flow of communication? Why?

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Question 13

Which level of workplace culture is most easily observed and why? Give an example of something you may observe at that level as you begin working for a company or organization that tells you something about its workplace culture.

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Question 14

Why do employees have different views of their workplace culture?

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Question 15

What are the two functions that you engage in during the anticipatory stage of workplace socialization? List and briefly explain each function, and provide an example of each.

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Question 16

How is the attitude toward work life among the Millennial generation (born 1981 to 1999) different from the Traditionalists (born 1925 to 1945), Baby Boomers (born 1946 to 1964), and Generation X-ers (born 1965 to 1980)?

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Question 17

Justin is a recent college graduate who has been working at his first full-time job for about five months. Justin's roommate Steve hears all about Justin's new workplace and his frustrations with it nearly every day when he gets home. What type of workplace dissent is Justin expressing? What are some reasons that he may be choosing this type of dissent over the others?

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Question 18

When does workplace dissent begin typically? Give an example of something that might begin the dissent.

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Question 19

Describe the potential detrimental effects of workplace romantic relationships.

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Quiz 9: Workplace and Organizational Communication