COBIT is a widely adopted IT governance framework that is used by healthcare organizations, and is made up of a library of books that describe an integrated set of seven process-oriented "best practices" for managing IT services.
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Q1: The business investment decision-making and oversight process
Q3: The ITIL IT service management (ITSM) best
Q4: IT service support encompasses the support processes
Q5: Which of the following is not part
Q6: A configuration management database (CMDB) is a
Q7: The ITIL process where recurring incidents are
Q8: The service desk is a single point
Q9: The ITIL process area that defines the
Q10: Service continuity management is the process by
Q11: The ITG framework that describes six guiding
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