Question 1

What are common causes of expatriate failure?

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Question 2

Why is expatriate compensation complicated? What are universal best practices regarding employee compensation?

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Question 3

Why do most firms shift from ethnocentric staffing to polycentric or regiocentric staffing methods?

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Question 4

Why is managerial training in information and communications technologies important for firms in emerging markets?

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Question 5

According to research, what are the five categories of success for expatriate managers?

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Question 6

According to research studies, what are the most important selection criteria in Anglo countries?

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Question 7

Historically, Japanese firms have used the ethnocentric staffing approach. What are the common disadvantages of the ethnocentric staffing approach? What IHRM practices of many Japanese firms have helped to minimize or eliminate these typical disadvantages?

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Question 8

What is the goal of providing cross-cultural training to expatriate managers? Why do chains such as Starbucks and McDonald's provide extensive training to HCN managers?

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Question 9

According to research by Mansour Javidan, what are the major global mind-set attributes of successful expatriates?

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Question 10

What is the difference between culture shock and subculture shock?

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Question 11

What is the role of IHRM in a firm's global strategy? What factors influence IHRM policies and practices at global firms?

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Question 12

With reference to the "Best Human Resources Management Practices Project," discuss the four practices that researchers found to be universal within the cultures studied. Then, give an example of a practice that differed across two countries.

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Question 13

Describe Tung's five training techniques for assisting expatriates in the adjustment process. If you wish to maximize the results of your expatriate employees, should you use all five techniques? Why or why not?

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Question 14

What variables should firms consider when compensating host country nationals?

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Question 15

What factors help and hinder the integration of expatriate staff with local staff?

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Question 16

What HRM policy changes are being made by many Japanese firms?

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Question 17

Briefly describe the four stages of culture shock.

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Question 18

What staffing approach is used by Starbucks in China? What methods does Starbucks use to recruit, train, and retain its managers in China?

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Question 19

What training techniques are suggested by Tung to assist expatriates?

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Question 20

Explain the balance sheet approach.

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Quiz 9: Staffing Training and Compensation for Global Operations