Question 1

To ensure that expatriates do not lose out through their overseas assignment, the ________ approach is often used to equalize the standard of living between the host country and the home country and to add some compensation for inconvenience or qualitative loss.

Accepted Answer

The balance sheet approach is commonly used by companies to provide expatriates with a package that equalizes their standard of living in the host country and compensates them for the inconvenience or qualitative loss of being away from home. This approach takes into account factors such as cost of living, taxes, housing, and other expenses, and is designed to maintain the expatriate's overall financial situation as it would have been if they had not taken the overseas assignment.

Question 2

What are the advantages of the global staffing approach?

Accepted Answer

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Question 3

Briefly define the ethnocentric, polycentric, regiocentric, and global staffing approaches. Which do you consider the best method? Why?

Accepted Answer

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Question 4

What are the advantages of using expatriates to manage foreign subsidiaries?

Accepted Answer

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Question 5

According to surveys of SME managers, which of the following is the top training priority for e-business development?

Accepted Answer

Addressing security and privacy concerns is the top priority for SME managers when it comes to e-business development, as it is a crucial factor for building trust with customers and protecting sensitive information. While understanding electronic payment methods, mobile commerce and devising a sustainable revenue model are important, they are not rated as the top priority in surveys of SME managers.

Question 6

Which of the following is one of the tenets of the Toyota Way?

Accepted Answer

The tenet of mutual ownership of problems and solutions is one of the core principles of the Toyota Way. This involves creating a culture where every employee takes responsibility for identifying problems and finding solutions, rather than relying solely on top management to make all decisions. The other options, such as exclusive decision-making by top management and concealment of problems, are not part of the Toyota Way's core values.

Question 7

What is the relationship between strategy, structure, and staffing?

Accepted Answer

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Question 8

According to the "Best International Human Resource Management Practices Project," which of the following is a skill sought universally in the selection process?

Accepted Answer

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Question 9

Which of the following has been the LEAST effective way for Starbucks to motivate its Beijing managers?

Accepted Answer

The question asks for the least effective way to motivate Beijing managers, so we need to choose the option that is not as effective as the others. A, C, and D all seem like effective ways to motivate managers, but B (compensating managers better than other firms do) may not be as effective in the long run because money alone may not be enough to keep managers motivated and engaged. Therefore, option B is the least effective way for Starbucks to motivate its Beijing managers.

Question 10

All of the following are HRM changes being made by many Japanese firms to help them compete in a global economy EXCEPT ________.

Accepted Answer

Placing more emphasis on lifetime employment is not a change being made by many Japanese firms to help them compete in a global economy. In fact, many Japanese firms have been moving away from the tradition of lifetime employment and offering more temporary or contract positions in order to remain competitive. The other three options (requiring workers to compete for jobs, basing pay on performance rather than seniority, and requiring workers to make retirement fund decisions) are all changes being made by Japanese firms to help them compete in a global economy.

Question 11

What is the difference between PCNs, HCNs, and TCNs?

Accepted Answer

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Question 12

According to the "Best International Human Resource Management Practices Project," which country places a heavy emphasis on a person's potential and little emphasis on experience?

Accepted Answer

According to the "Best International Human Resource Management Practices Project," Japan places a heavy emphasis on a person's potential and little emphasis on experience.

Question 13

All of the following are most likely components of an expatriate's total compensation package EXCEPT ________.

Accepted Answer

Though performance-based pay could be part of an expatriate's compensation package, it is not a commonly offered component. Therefore, all other options listed are more likely to be included in an expatriate's total compensation package.

Question 14

It has been a challenge for Starbucks in China to recruit good local managers because ________.

Accepted Answer

The passage stated that it has been a challenge for Starbucks in China to recruit good local managers, which suggests that there is a supply-demand gap. Option D best reflects this situation, as it suggests that the demand for local managers from foreign companies exceeds the supply. The other options do not have support from the given information in the passage.

Question 15

According to the "Best International Human Resource Management Practices Project," the majority of training and development practices are intended to ________.

Accepted Answer

The "Best International Human Resource Management Practices Project" indicates that the majority of training and development practices aim to improve employees' technical skills, rather than preparing employees for overseas assignments, teaching soft management practices, or facilitating team building.

Question 16

Chinese recruits at Starbucks have stated that they are primarily interested in ________.

Accepted Answer

According to the passage, the Chinese recruits at Starbucks have stated that they are primarily interested in "training and career opportunities at global firms," which aligns with option B. There is no mention of the other options in the passage.

Question 17

According to the "Best International Human Resource Management Practices Project," the most important selection tool in Korea is ________, but in Taiwan the most important selection tool is ________.

Accepted Answer

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Question 18

According to the "Best International Human Resource Management Practices Project," employers in Anglo countries believe that ________ are the most important selection criteria.

Accepted Answer

According to the "Best International Human Resource Management Practices Project," employers in Anglo countries consider job interview, technical skills, and work experience as the most important selection criteria. Therefore, option D is the correct choice.

Question 19

What is the primary concern of Western managers in China according to a study by Bjorkman and Lu?

Accepted Answer

The study by Bjorkman and Lu highlights that the primary concern of Western managers in China is compensating Host Country Nationals (HCNs) effectively to ensure competitiveness and retention.

Question 20

Managerial training in ________ is becoming increasingly important among firms in emerging markets as a way to capitalize on new strategic opportunities.

Accepted Answer

E-business development is becoming increasingly important among firms in emerging markets as a way to capitalize on new strategic opportunities.

Quiz 9: Staffing Training and Compensation for Global Operations

To ensure that expatriates do not lose out through their overseas assignment, the ________ approach is often used to equalize the standard of living between the host country and the home country and to add some compensation for inconvenience or qualitative loss.

What are the advantages of the global staffing approach?

Briefly define the ethnocentric, polycentric, regiocentric, and global staffing approaches. Which do you consider the best method? Why?

What are the advantages of using expatriates to manage foreign subsidiaries?

According to surveys of SME managers, which of the following is the top training priority for e-business development?

Which of the following is one of the tenets of the Toyota Way?

What is the relationship between strategy, structure, and staffing?

According to the "Best International Human Resource Management Practices Project," which of the following is a skill sought universally in the selection process?

Which of the following has been the LEAST effective way for Starbucks to motivate its Beijing managers?

All of the following are HRM changes being made by many Japanese firms to help them compete in a global economy EXCEPT ________.

What is the difference between PCNs, HCNs, and TCNs?

According to the "Best International Human Resource Management Practices Project," which country places a heavy emphasis on a person's potential and little emphasis on experience?

All of the following are most likely components of an expatriate's total compensation package EXCEPT ________.

It has been a challenge for Starbucks in China to recruit good local managers because ________.

According to the "Best International Human Resource Management Practices Project," the majority of training and development practices are intended to ________.

Chinese recruits at Starbucks have stated that they are primarily interested in ________.

According to the "Best International Human Resource Management Practices Project," the most important selection tool in Korea is , but in Taiwan the most important selection tool is .

According to the "Best International Human Resource Management Practices Project," employers in Anglo countries believe that ________ are the most important selection criteria.

What is the primary concern of Western managers in China according to a study by Bjorkman and Lu?

Managerial training in ________ is becoming increasingly important among firms in emerging markets as a way to capitalize on new strategic opportunities.