Question 1

Assume that you are called to mediate a conflict between the players and the management of Major League Baseball. The players wanted different salary caps and were turned down. Now they are about to go out on strike and neither side is talking to the other. What might you do to try to resolve this conflict so that baseball will not reach the same fate it did on September 15, 1995 when the 1994 major-league season and the World Series were called off for the first time in 89 years?

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Question 2

Describe when political activity is used.

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Question 3

When faced with uncertainty, some departments end up losing power, and others end up gaining power. What makes the difference? What are the actions and techniques of those departments that end up gaining power?

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Question 4

Place labor-management teams on a continuum ranging from cooperative to competitive; defend your position. Then place labor-management teams on a continuum ranging from win-win strategy to win-lose strategy; defend your position.

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Question 5

Describe the steps of a win-win strategy and a win-lose strategy.

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Question 6

Explain what is meant by strategic contingencies that influence horizontal power among departments, and provide examples.

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Question 7

What political tactics are recommended for using power?

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Question 8

Today e-commerce departments have growing power in many organizations. Explain why, based on the strategic contingencies and power sources that apply to horizontal sources of power.

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Question 9

Contrast three tactics for enhancing collaboration with three tactics for increasing power.

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Question 10

Do you agree with the manager who made the following statements: "As a proponent of cooperative relationships within the organization, I believe that there is no place for the application of power and politics. They are dirty processes that set conflict in motion." Explain your position.

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Question 11

What are similarities and differences between power and politics in organizations?

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Question 12

From reading the chapter on power and politics, what political tactics for increasing power did you glean that you would be willing to use?

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Quiz 13: Conflict, Power, and Politics