Question 1

A poll by the Association of Executive Search Consultants found _____, _____, and _____ to be the top three countries in which companies want star talent, reflecting these organizations' increasing investment in those regions.
A) China; India; Brazil
B) the United States; Germany; Japan
C) England; Australia; the United States
D) Japan; Afghanistan; Poland

Accepted Answer

The poll found that companies want star talent in China, India, and Brazil, reflecting their increasing investment in those regions. The other options do not match the poll results.

Question 2

Functions such as human resources, organizational development, the employee cafeteria, and maintenance staff refer to which of the following five basic parts of an organization?
A) Technical support
B) Human infrastructure
C) Administrative support
D) None of these

Accepted Answer

The answer of Functions such as human resources, organizational development,...

Question 3

_____ refers to economic development that generates wealth and meets the needs of the current generation while saving the environment so future generations can meet their needs as well.
A) Decentralization
B) Recycling
C) Scientific management
D) Sustainability

Accepted Answer

Sustainability refers to economic development that takes into account the need to preserve the environment and natural resources for future generations, while also meeting the needs of the current generation. This involves balancing economic growth with environmental protection and social responsibility. Decentralization, recycling, and scientific management may be components of sustainable development but they do not encompass the full scope of the concept.

Question 4

The technical core refers to:
A) the computer hardware that runs information processing in the organization.
B) the people who do the basic work of the organization, producing product and service outputs.
C) administrators who run the organization.
D) top management that has been promoted from within and thereby knows the inner core of organizational processes.

Accepted Answer

The answer of The technical core refers to:
A) the computer...

Question 5

Interpretations of ____ concluded that positive treatment of employees improved their motivation and productivity.
A) bureaucratic organizations
B) stakeholder approaches
C) scientific management
D) the Hawthorne Studies

Accepted Answer

The Hawthorne Studies were a series of experiments conducted in the 1920s and 1930s that examined the effects of different workplace conditions (such as lighting and rest breaks) on employee productivity. The studies ultimately concluded that positive treatment of employees, such as giving them more attention and allowing them to participate in decision-making, improved their motivation and productivity.

Question 6

Which of the following is not an element of organizational design?
A) Structure
B) Systems
C) Technological advances
D) Tasks

Accepted Answer

Technological advances are not an element of organizational design, but rather an external factor that organizations must adapt to in order to remain competitive. The elements of organizational design are typically considered to be structure, systems, tasks, people, and culture.

Question 7

_____ dimensions provide labels to describe the internal characteristics of an organization.
A) Contingency
B) Structural
C) Stakeholder
D) Subsystem

Accepted Answer

Structural dimensions provide labels to describe the internal characteristics of an organization, such as its size, technology, and culture. Contingency dimensions refer to the external environment, stakeholder dimensions refer to specific groups affected by the organization, and subsystem dimensions refer to parts or components of the organization.

Question 8

The study of organizational behavior is:
A) different from the study of organization theory because of a different focus.
B) the same thing as the study of organization theory.
C) an "umbrella" that encompasses the study of organization theory.
D) a subset of organization theory.

Accepted Answer

The study of organizational behavior focuses on understanding individual and group behavior within organizations, while organization theory focuses on the overall structure and function of organizations as a whole. Therefore, they have different areas of focus and approaches, making them different fields within management. Organizational behavior is like an umbrella field that includes organization theory as one of its subsets.

Question 9

____ is the subsystem responsible for directing and coordinating other parts of the organization.
A) The technical core
B) Management
C) Human Resources
D) Accounting

Accepted Answer

Management is the subsystem responsible for directing and coordinating other parts of the organization. It involves planning, organizing, staffing, and controlling the resources of the organization to achieve its goals and objectives. The technical core refers to the part of the organization engaged in the production of goods or services, while human resources and accounting are support functions that assist in achieving the goals of the organization.

Question 10

Hispanics will make up _____ percent of the workforce by 2018.
A) 8.2
B) 17.6
C) 50.7
D) 68.9

Accepted Answer

According to the U.S. Bureau of Labor Statistics, Hispanics will make up 17.6 percent of the workforce by 2018.

Question 11

Which of the following describes the study of organizational behavior?
A) The same as the study of organization theory
B) A macro analysis of the whole organization
C) Focus on people, structure, and environment
D) A micro approach focusing on the individual

Accepted Answer

The study of organizational behavior is a micro approach that focuses on the individual and how they behave within an organization. While it may touch on the topics of people, structure, and environment, its primary focus is on understanding and analyzing individual behavior. Therefore, options A and B are incorrect, and option C only partially describes organizational behavior.

Question 12

Which of the following has discretion and responsibility, allowing the person to use his or her discretion and ability to achieve an outcome or meet a goal?
A) Stakeholder
B) Norm
C) Task
D) Role

Accepted Answer

The answer of Which of the following has discretion and...

Question 13

The primary level of analysis in organization theory is on the ____, with some concern for the ____ and the ____.
A) departments, employees, environment
B) organization, environment, departments
C) environment, organization, departments
D) organization, environment, individual

Accepted Answer

The primary level of analysis in organization theory is on the organization itself, with some concern for the environment (external factors that affect the organization) and the departments (internal units within the organization). The individual employees are not the primary focus of analysis in organization theory.

Question 14

A survey of 20,000 people in 19 countries, conducted by market research firm GfK for The Wall Street Journal found that _____ percent of respondents believe cheating in business is more common today than it was 10 years ago.
A) 10
B) 25
C) 55
D) 75

Accepted Answer

According to the survey, 55% of respondents believe cheating in business is more common today than it was 10 years ago.

Question 15

John Black, a management consultant, successfully implemented an MBO program on his first consulting job. He now recommends MBO to all his clients. In so doing, our text would say the main point is that he is ignoring:
A) the latest techniques for solving problems.
B) the principles of contingency theory.
C) the external environment of the organization.
D) the internal environment of the organization.

Accepted Answer

By recommending MBO to all his clients, John Black is ignoring the principles of contingency theory which suggest that different situations require different management approaches. MBO may not be the best fit for all organizations and circumstances.

Question 16

Wal-Mart has implemented an energy-efficient trucking fleet, is increasing its use of green materials in buildings, and aims to eliminate all the company's landfill waste by 2025. Wal-Mart is focusing its efforts on which of the following?
A) The levels of analysis
B) Sustainability
C) Scientific management
D) Environmental management

Accepted Answer

Wal-Mart's initiatives align with the concept of sustainability, which involves meeting the needs of the present while also considering the needs of future generations. This includes reducing environmental impact, preserving natural resources, and promoting social responsibility.

Question 17

Contingency means that:
A) organizations should be structured loosely.
B) management structure is determined by the era or times.
C) one thing depends on other things, such as structure depending on environment.
D) the key contingent of workers should be college graduates.

Accepted Answer

Contingency theory suggests that there is no one universal management approach that can apply to all organizations. Instead, management practices and structures should be contingent upon the specific environment and circumstances surrounding the organization. Therefore, the correct answer is C, which correctly defines contingency as one thing depending on other things, such as structure depending on environment. Choices A, B, and D are all incorrect as they do not accurately describe the concept of contingency.

Question 18

_____ describes who reports to whom and the span of control for each manager.
A) Hierarchy of authority
B) Formalization
C) Centralization
D) Specialization

Accepted Answer

Hierarchy of authority refers to the formal structure of an organization, including the reporting relationships between managers and employees. It defines who is responsible for whom and establishes the span of control for each manager. Formalization refers to the degree to which job duties and procedures are standardized, while centralization refers to the concentration of decision-making power at the top of the organization. Specialization refers to the division of labor and the creation of specialized roles within an organization.

Question 19

The science of ____ suggests that relationships in complex, open systems are nonlinear and made up of numerous interconnections and divergent choices that create unintended effects and render the whole unpredictable.
A) organization theory
B) chaos theory
C) meso theory
D) bureaucracy theory

Accepted Answer

The description given in the question matches the basic principles of chaos theory, which explores complex, dynamic systems that are governed by nonlinear relationships and are unpredictable due to the small changes in the intricate interconnections within those systems.

Question 20

Mintzberg's five basic parts of an organization include all except which of the following?
A) Administrative support
B) Management
C) Technical support
D) Computer infrastructure

Accepted Answer

Mintzberg's five basic parts of an organization include: 1) Operating core, 2) Strategic apex, 3) Middle line, 4) Technostructure, and 5) Support staff. Of these, administrative support (which would fall under support staff) and management (which would fall under strategic apex and middle line) are included. However, technical support and computer infrastructure are not specifically mentioned in Mintzberg's model.

Quiz 1: Organizations and Organization Theory

A poll by the Association of Executive Search Consultants found ___, _, and ___ to be the top three countries in which companies want star talent, reflecting these organizations' increasing investment in those regions.

Functions such as human resources, organizational development, the employee cafeteria, and maintenance staff refer to which of the following five basic parts of an organization?

_____ refers to economic development that generates wealth and meets the needs of the current generation while saving the environment so future generations can meet their needs as well.

The technical core refers to:

Interpretations of ____ concluded that positive treatment of employees improved their motivation and productivity.

Which of the following is not an element of organizational design?

_____ dimensions provide labels to describe the internal characteristics of an organization.

The study of organizational behavior is:

____ is the subsystem responsible for directing and coordinating other parts of the organization.

Hispanics will make up _____ percent of the workforce by 2018.

Which of the following describes the study of organizational behavior?

Which of the following has discretion and responsibility, allowing the person to use his or her discretion and ability to achieve an outcome or meet a goal?

The primary level of analysis in organization theory is on the , with some concern for the and the .

A survey of 20,000 people in 19 countries, conducted by market research firm GfK for The Wall Street Journal found that _____ percent of respondents believe cheating in business is more common today than it was 10 years ago.

John Black, a management consultant, successfully implemented an MBO program on his first consulting job. He now recommends MBO to all his clients. In so doing, our text would say the main point is that he is ignoring:

Wal-Mart has implemented an energy-efficient trucking fleet, is increasing its use of green materials in buildings, and aims to eliminate all the company's landfill waste by 2025. Wal-Mart is focusing its efforts on which of the following?

Contingency means that:

_____ describes who reports to whom and the span of control for each manager.

The science of ____ suggests that relationships in complex, open systems are nonlinear and made up of numerous interconnections and divergent choices that create unintended effects and render the whole unpredictable.

Mintzberg's five basic parts of an organization include all except which of the following?