One deliverable failed during testing, and this has already happened several times. Which of the following tools is MOST appropriate for the project team to use to determine the cause of the problem?
A) Run chart
B) Fishbone diagram
C) Scatter diagram
D) Gantt chart

Question

Quizplus · Accepted Answer

A Fishbone diagram, also known as a cause-and-effect diagram or Ishikawa diagram, is most appropriate for identifying the root causes of a problem, such as repeated failures during testing.

One Deliverable Failed During Testing, and This Has Already Happened