Which stage of the service lifecycle identifies, defines and aligns the IT solution with the business requirements?
A) Service transition
B) Service design
C) Service operation
D) Service configuration
Correct Answer:
Verified
Q415: Which statement about services is CORRECT?
A) External
Q416: Which process monitors and improves the performance
Q417: Which BEST describes a situation in which
Q418: What is used to control a process?
A)
Q419: Which process is responsible for managing all
Q421: Which statement about metrics is CORRECT?
A) Process
Q422: Which process or function is responsible for
Q423: Which statement about IT service-management is CORRECT?
A)
Q424: Which are the elements of process control?
A)
Q425: What MAIN factors are considered to assess
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