Which statement about services is CORRECT?
A) External services are provided to business units in the same organization
B) Internal services are provided by suppliers to the internal IT department
C) External services are delivered to external customers
D) Internal services are delivered to external customers
Correct Answer:
Verified
Q410: Which service lifecycle stage provides the following
Q411: Where are the details of core and
Q412: Which document shows a detailed analysis of
Q413: What must a service level agreement (SLA)
Q414: Which list includes information that would be
Q416: Which process monitors and improves the performance
Q417: Which BEST describes a situation in which
Q418: What is used to control a process?
A)
Q419: Which process is responsible for managing all
Q420: Which stage of the service lifecycle identifies,
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