When the first personal computers were introduced,Bill started using a spreadsheet program to maintain his accounts.Bill discovered that this new method of maintaining his accounts caused his work to become much slower and that if he typed in the wrong data,it led to more mistakes.This scenario illustrates that:
A) effort invested in an existing technology reaps higher returns than effort invested in a new technology.
B) effort invested in an incumbent technology is much higher than effort invested in a new technology.
C) technological discontinuity may initially have lower performance than the incumbent technology.
D) component innovations are more effective than architectural innovations.

Question

Quizplus · Accepted Answer

The scenario shows that the new technology (using a spreadsheet program) initially caused slower work and more mistakes compared to the incumbent technology (presumably a manual accounting method). This illustrates the concept of technological discontinuity, where a new technology may have lower performance initially before it becomes more widespread and developed. Option A and B are incorrect as they suggest that the incumbent technology is more effective, while Option D is not relevant to the scenario.

When the First Personal Computers Were Introduced,Bill Started Using a Spreadsheet