When computers were first commercialized,Todd found it to be very confusing.He heard conflicting claims about which hardware to buy and about the various software systems available.He finally purchased something expensive,but found it to be unreliable.Very soon,Todd realized that companies had changed the models for the hardware and software they sold.This illustrates _____ phase of the technology evolution model described by Utterback and Abernathy.
A) fluid
B) dominant design
C) specific
D) incremental

Question

Quizplus · Accepted Answer

Todd's experience of confusion and changing models suggests that he was in the fluid phase of technology evolution, which is marked by high uncertainty and rapid change as various alternatives compete for dominance.

When Computers Were First Commercialized,Todd Found It to Be Very