A manager at Orifeon Corporation has learned that one of his employees has been engaging in fraudulent activities. The team members report to the manager that the employee has been regularly indulging in such fraudulent behavior. Which of the following communication channels should the manager most likely use in communicating this information with the employee?
A)Telephone
B)Face-to-face meeting
C)Memo
D)Text message

Question

Quizplus · Accepted Answer

When dealing with such a serious matter as fraudulent activities, it is best for the manager to have a face-to-face meeting with the employee. This method not only allows for direct communication but also permits the manager to observe the employee's non-verbal behavior, which can give insight into their level of accountability and remorse. Memo may seem impersonal in such a case, text messages can be easily deleted or ignored, and telephone conversations lack the visual cues present in in-person meetings, making them less effective in conveying the seriousness of the matter.

A Manager at Orifeon Corporation Has Learned That One of His