Florence talks with a client that can get her firm the next project. She is told by her senior manager that one of the ways to determine whether the client would be interested in doing business is by analyzing whether the client leans forward and shows interest in the conversation. Which of the following forms of nonverbal communication is the senior manager referring to while determining the success of the conversation?
A)Gestures and posture
B)Facial expressions
C)Perceptual emotions
D)Tactile expressions

Question

Quizplus · Accepted Answer

The senior manager is referring to the nonverbal communication of gestures and posture, specifically leaning forward, as an indicator of the client's interest in the conversation. Facial expressions, perceptual emotions, and tactile expressions are not referenced in this scenario.

Florence Talks with a Client That Can Get Her Firm