A bus operator runs the business on a narrow profit margin and the owner has considered the underlying principles of best practice reward systems.By identifying issues that employees value, they develop an innovative reward system that is specific to the business.They asked employees what non-financial factors they valued in their job and the list included new buses and preferred bus routes and shifts.The owner then chose from both intrinsic and extrinsic rewards to motivate employees and identified the rewards linked to desired performance levels.This is an example of:
A) ineffective SHRM
B) effective SHRM
C) benchmarking
D) HRM auditing

Question

Quizplus · Accepted Answer

This scenario demonstrates the use of effective SHRM (Strategic Human Resource Management). The bus operator has identified factors valued by employees and developed an innovative reward system that is specific to the business. The rewards are linked to desired performance levels, which shows a strategic approach to managing human resources.

A Bus Operator Runs the Business on a Narrow Profit